Company

Hh St Kilda Pty LtdSee more

addressAddressVictoria
CategoryRestaurant

Job description

Overview:

We are seeking a dynamic and experienced Restaurant Manager to join our team, a vibrant and popular burger restaurant. The ideal candidate will be passionate about delivering exceptional customer service, maintaining high standards of food quality and safety, and leading a team to success. If you have a proven track record in restaurant management and a love for burgers, we want to hear from you!

Responsibilities:

1. Team Leadership:

  • Recruit, train, and supervise restaurant staff, including servers, cooks, and cleaning crew.
  • Foster a positive and collaborative work environment by providing guidance, feedback, and support to team members.
  • Set clear expectations and performance goals for staff and hold them accountable for delivering exceptional service.

2. Operations Management:

  • Oversee day-to-day restaurant operations, including opening and closing procedures, inventory management, and cash handling.
  • Ensure compliance with health and safety regulations and maintain cleanliness and sanitation standards at all times.
  • Monitor food quality and presentation to uphold the restaurant's reputation for excellence.

3. Customer Service:

  • Interact with customers to ensure satisfaction and address any concerns or complaints in a timely and professional manner.
  • Implement strategies to enhance the overall guest experience and build customer loyalty.
  • Monitor online reviews and social media feedback and take appropriate action to maintain positive online reputation.

4. Financial Management:

  • Develop and manage the restaurant budget, including cost control measures and revenue optimization strategies.
  • Analyze financial reports and sales data to identify areas for improvement and implement effective solutions.
  • Work closely with the management team to set pricing strategies and promotions to maximize profitability.

5. Marketing and Promotion:

  • Collaborate with marketing team to develop and implement marketing strategies to attract new customers and retain existing ones.
  • Plan and execute promotional events and initiatives to drive sales and increase brand awareness in the local community.
  • Stay informed about industry trends and competitor activities to remain competitive in the market.

6. Qualifications:

  • Proven experience as a Restaurant Manager or similar role in the food and beverage industry.
  • Strong leadership and interpersonal skills with the ability to motivate and inspire team members.
  • Excellent communication skills, both written and verbal.
  • Solid understanding of restaurant operations, including food safety regulations and inventory management.
  • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Bachelor’s degree in Hospitality Management or related field is preferred but not required.

If you are a passionate and dedicated individual with a flair for hospitality and a love for burgers, we invite you to apply for the Restaurant Manager position. Join us in creating memorable dining experiences for our guests and leading our team to success!

Refer code: 2238034. Hh St Kilda Pty Ltd - The previous day - 2024-05-22 19:20

Hh St Kilda Pty Ltd

Victoria
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