Restoration Technician

About Us

KBA Group is one of the largest, most awarded privately owned construction groups operating across Australia. With all owners actively engaged daily in the business, we don’t aim to be the biggest, but we do aim to be the best in our field. This role will be covering Sydney/Central Coast areas with Head Office based in Cardiff NSW.

KBA Restorations work closely with our Insurance division to provide end-to-end service, offering results in a shorter claim life. With our highly qualified team of knowledgeable and experienced staff, our 24 hour response for emergency services and minimising significant loss, KBA Restorations will provide a seamless customer experience. 

The Role and Key Responsibilities

• Lead, support & attend at water/fire/mould affected properties with mitigation and clean up.
• Facilitate initial make-safe works such as containment, extracting water and installing drying equipment. 
• Progressive monitoring and detailed reporting on restoration and mitigation of sites.
• Complete inventory of all contents items and determine if restorable, disposing of agreed items as directed.
• Conduct risk assessments on potential high risk and hazardous components of each project.
• Work collaboratively and cohesively with the National Manager 
• Liaise with both internal and external stakeholders, performing all reporting, scopes, budgets, and other instructions as advised.
• Adhere to IICRC standards and guidelines.
• Steam cleaning – carpets, upholstery, rugs.
• Engaging and managing relationships with potential customers/clients 

Essential Criteria:

• Prior restoration experience, preferably 2+ years’ experience in Insurance Restoration industry
• High level of customer service focus
• Interpersonal and Communication skills
• Understanding and knowledge of Insurance Industry and Australian Building Codes

Desirable Criteria:

• Hold a Construction White Card
• Have a valid driver's license
• IICRC qualifications (desired)

What we offer: 

• A competitive salary package with KPI bonuses
• Fully maintained van, mobile phone, and laptop.
• Great work life balance
• A friendly and dynamic team environment
• The opportunity to grow and develop within the company
• Collaborative and supportive working environment.
• Further ongoing training and nationwide accreditation.
• Immediate start.

Please attach a cover letter and your resume outlining your experience and why you want to be our next superstar!