AddressSouth Australian born & bred, Ryderwear is proudly one of the leading functional gym wear & shoe brands in Australia. Established in 2009, Ryderwear has since grown to be a globally recognised online retailer.
Our mission is to inspire people to live their best life through fitness. We do this by providing inspiration, encouragement and motivational activewear. We do what we do because we want to make a positive impact on the world. Our staff are passionate and work together as a team to deliver on our mission and take everything we do to the next level.
JOB TITLE: Retail and Gym Representative
JOB TYPE: Casual
LOCATION: Malaga
DEPARTMENT: Retail/Gym
SUPERVISOR/MANAGER: Retail and Gym Manager
PURPOSE OF ROLE/POSITION SUMMARY:
Reporting to the Retail and Gym Manager, you will be instrumental in driving the success of the Ryderwear Retail and Gym space, with a primary focus on sales, membership increase, and overall member satisfaction across both areas.
As a Retail and Gym Representative, you will be at the forefront of expanding the Ryderwear Retail and Gym spaces, utilising your sales skills to provide personalised service to every member. Your responsibilities will include greeting new members, guiding them through the membership process, retail store and Gym, ensuring they experience high level service
MAIN DUTIES/RESPONSIBILITIES:
- Ensure RYDER selling is applied in all sales interactions to maximise effectiveness and ensure an amazing member experience
- Promptly respond to emails, phone calls, and member inquiries, providing exceptional customer service
- Ensure compliance with COVID protocols, including sanitization of equipment and maintaining a clean and safe environment for members
- Meet daily sales targets within the retail store, utilising RYDER selling techniques and product knowledge
- Ensure club and equipment is maintained and in proper working order
- Adhere to Workplace Health and Safety (WHS) legislation, promoting a safe environment for both staff and members
- Complete opening and closing procedures to ensure smooth operations and security of the Retail and Gym area
- Conduct thorough 24/7 inductions for members ensuring all necessary paperwork is completed accurately
Qualifications:
- Certificate III in Fitness or Certificate lll in Retail highly regarded
- Current First Aid and current CPR
- Police check & Working with Children check
Skills:
- Retail experience essential
- Exceptional customer service and a great communicator
- experience with Clubware and payment platforms such as Debitsuccess, Ezidebit or similar highly regarded
- knowledge of gym compliance obligations or willingness to learn
- Energetic and outgoing personality
- Passionate about health and fitness
- A team player who can also work independently
