About the business and the role
The Country Care Group, founded in 1997, is a leading national supplier of medical and in-home aids for people living with disability, mobility impairments, and the aged. With over 90 member stores across Australia, we are known for delivering innovative healthcare solutions and exceptional customer service.
Due to business growth we are looking for a Retail Assistant that will provide a customer centered experience to a diverse range of clients that will include demonstration of equipment and its benefits to the customer while in store and complete the administrative responsibilities of processing invoices and follow up when required.
While experience is highly regarded if you are looking for a Career in Retail and Customer Service, having good computer skills and the aptitude to learn and retain information will be highly regarded.
A National Police Check and NDIS Screening Check are required for this position.
Benefits
- Join a supportive team with long term career potential
- In house Leadership Academy
- We celebrate your birthday with cake!
- Great work life balance - no weekend work
Primary Responsibilities
- Deliver excellence in customer service to actively promote sales of products and services
- Operate Point of Sale and Generate Invoices
- Undertake stock management and control
- Liaises and work closely with Occupational Therapists, medical professionals, clients and family members to provide solutions to client needs
- Use a range of software programs as part of your everyday duties
- Coordinate delivery schedules and follow ups
Essential Skills Required
- Excellent customer service skills with ability to develop a quick rapport with a diverse range of people
- Excellent written and verbal communication skills
- Intermediate experience with computers and software programs
- Excellent attention to detail and numeracy skills
- Fully Vaccinated against COVID-19
- NDIS Screening Check
If you are enthusiastic about providing exceptional customer service, have a passion for enriching the lives of others, and are excited about being part of our store, we would love to hear from you.
Join the Country Care Group team and contribute to improving lives through innovative healthcare solutions.