AddressRetail Assistant Store Manager
- Based at the Carbatec Brisbane store, Wakerley, Brisbane QLD
- Unique Specialist Retail Store
- Full-time roster – Closed Sunday and public holidays
- Fantastic team member benefits and conditions.
Since 1987, Carbatec’s mission is to inspire, educate and support everyone who creates with wood. We have grown to become Australia's largest retailer and wholesaler of specialist woodworking tools and machinery. With six stores nationwide, we feature thousands of products from over ninety leading global brands for woodworkers.
Whether you are a beginner looking to pick up a new hobby, a seasoned craftsperson honing your skills, or a commercial business, Carbatec provide advice and solutions to your successful woodworking projects. Our people are key to our success and set us apart by delivering an exceptional retail experience which has earned us our position as the #1 retailer in the industry.
About The Role:As a key member of the Carbatec retail team, you will be working closely with and assisting the Retail Store Manager to lead the retail team to deliver an exceptional in-store experience by finding solutions and offering helpful advice to our customers. For this role, we are seeking an enthusiastic, customer focused person to bring their retail operations knowledge, experience and passion for authentic customer service to the team.
Key Responsibilities:- Actively build positive relationships with our internal and external customers through genuine and authentic customer service.
- Apply your retail operations experience and skills, preferably in a busy retail environment with a mix of hang-sell and bulky goods, to help meet or exceed operational targets.
- Actively identify store development opportunities and solutions to potential operational problems or inefficiencies.
- Assist with team member training and development, rostering, coaching and performance management.
- Assist with merchandising style and standards and stock integrity functions and initiatives.
- Be an escalation point for the positive resolution of customer issues and concerns.
- Assisting in managing day-to-day retail operations and store supervision spanning opening through to closing.
- Building positive relationships with external and internal customers
- An ability to work autonomously and as part of a team
- Demonstrating initiative, reliability, integrity, accuracy, and consistency
- An interest in building a strong and sustainable career
- A willingness to learn, share and develop your skills and knowledge
- Leading with a confident and professional communication style
Want to love where you work and take pride in being part of a team working towards the same goals and supporting each other? Jump onto carbatec.com.au to see who we are and apply via this SEEK ad.
Sorry, no agency applications will be accepted.
