Retail Manager

The Client

Sap Petroleum Unit Trust is a locally-owned business located in Mittagong NSW 2575. Due to a manpower need, they require a full time Retail Manager to join their team.

The Role

The Retail Manager is responsible for leading all operations and functions of the retail operations. This rare opportunity will see you take charge and lead by example as you manage and lead the team, and capitalise on business opportunities to grow the business.

This role is a full-time position with an annual salary set at $70,000 to 75,000 plus superannuation.

Responsibilities

• Leading retail operations for all facets of activity including sales, retail execution, operations, compliance and OH&S
• Flawlessly implementing the convenience store promotional and retail development plans
• Managing the overall image and standards of the store, including implementation and adherence to company policies and procedures
• Ensuring effective communication through the channel from key stakeholders through your network to ensure focus and delivery on core objectives
• Identifying new retail, business development and continuous site opportunities
• Create and deliver daily plans and strategies to ensure store & individual budgets and KPI's are achieved
• Execute & manage visual merchandising within the store
• Motivating and leading the team to connect with customers and provide an amazing and engaging customer service experience
• Maximising budgeted sales and controlling expenses (including wages and shrinkage) through your understanding and driving of KPIs, loss prevention strategies and operational excellence
• Overseeing and management of retail inventory records and stock levels for all retail operation
• Recruiting, training and retaining team members to create a fun, collaborative and success focused culture
• Mentoring and developing the team in providing amazing customer experiences

Requirements

• Relevant tertiary qualifications in Business management
• Minimum 3 years' experience in commercial retail management at a Managerial level
• Minimum of 3 years people management experience
• Strong operational management background
• Ability to embrace change at a store level and instil a culture of excitement
• Demonstrated VM / volume stock management abilities
• Passion for driving customer service
• Good time management and attention to detail