Are you ready to step into a world where clear vision meets exceptional leadership? We're on the lookout for a dynamic and experienced Retail Store Manager to lead our thriving business to new heights! As our new Retail Store Manager, you will be the driving force behind our success, responsible for overseeing daily operations, leading a passionate team, and ensuring an unparalleled customer experience.
About the business:
Our store is located in Bargara and is a one stop shop destination for locals and region's guests for all things homewares, souvenirs and merchandise. With a passion for quality products and mastery of customer service we strive to provide our customers with retail shopping experience above and beyond industry expectations.
Qualities we are looking for:
- Proven experience as a successful Store Manager in the retail industry.
- Strong leadership skills with a passion for developing and motivating teams.
- Unparalleled dedication to delivering exceptional customer service
- Willingness to go the extra mile and ability to work in a multidisciplinary team
- Developing store strategies to raise customers' pool, expand store traffic and optimize profitability
- Making decisions about the store's products, determining the product mix, analysing stock levels according to the running stock and end of shelf life rotation.
- Product pricing, product discounting and promotions
- Ensuring high levels of customers satisfaction through excellent service
- Training and supervision of junior staff and store supervisor
- Junior personnel recruiting, staff rostering
- Development and implementation of all store marketing activities
- Retail sales and customer service
- Monitoring compliance of operations in accordance with retail and regulatory standards and occupational health and safety