Job description
The Client
Sap Petroleum Unit Trust is a locally-owned business located in Mittagong NSW 2575. Due to a manpower need, they require a full time Retail Manager to join their team.
The Role
The Retail Manager is responsible for leading all operations and functions of the retail operations. This rare opportunity will see you take charge and lead by example as you manage and lead the team, and capitalise on business opportunities to grow the business.
This role is a full-time position with an annual salary set at $70,000 to 75,000 plus superannuation.
Responsibilities
Leading retail operations for all facets of activity including sales, retail execution, operations, compliance and OH&S
Flawlessly implementing the convenience store promotional and retail development plans
Managing the overall image and standards of the store, including implementation and adherence to company policies and procedures
Ensuring effective communication through the channel from key stakeholders through your network to ensure focus and delivery on core objectives
Identifying new retail, business development and continuous site opportunities
Create and deliver daily plans and strategies to ensure store & individual budgets and KPI’s are achieved
Execute & manage visual merchandising within the store
Motivating and leading the team to connect with customers and provide an amazing and engaging customer service experience
Maximising budgeted sales and controlling expenses (including wages and shrinkage) through your understanding and driving of KPIs, loss prevention strategies and operational excellence
Overseeing and management of retail inventory records and stock levels for all retail operation
Recruiting, training and retaining team members to create a fun, collaborative and success focused culture
Mentoring and developing the team in providing amazing customer experiences
Requirements
Relevant tertiary qualifications in Business management
Minimum 3 years’ experience in commercial retail management at a Managerial level
Minimum of 3 years people management experience
Strong operational management background
Ability to embrace change at a store level and instil a culture of excitement
Demonstrated VM / volume stock management abilities
Passion for driving customer service
Good time management and attention to detail