Retail Manager – Iris Hotel Group

Retail Manager – IRIS Hotel Group

We are looking for an experienced, strong and committed sales professional with an interest and knowledge of beer, spirits and wine to manage our busy bottle shops,  this position is fulltime and will require you to oversee all stock processes for our retail stores in co-ordination with the venue Manager at that site. 

The Company

IRIS Hotel Group spans multiple, well known, large turnover venues within NSW, Queensland and NT with a variety of dining and entertainment offerings.

We pride ourselves on creating a culture within the team that reflects to our patrons, whilst consistently achieving profitable growth by establishing lifestyle venues and delivering an exceptional total customer experience focusing on all areas a venue can offer. 

Key Responsibilities 

• Reporting to the Head of department
• Professional, organised and takes pride in what they do
• Hands on approach with the ability to work as a team player
• Provide desk-side assistance in resolving technology support issues to Retail Managers on the ground. 
• Sound knowledge and focus on customer service
• Ability to train and increase sales and beverage knowledge of the team
• Critical understanding of purchasing, stock control and sales
• Prepared to be actively involved in ‘off premise' marketing plans in multiple sites
• A sound work ethic
• Manage general bottle shop presentation duties in multiple sites 
• Responsible for the management and receipt of bottle shop deliveries and stacking in cellar and on display in multiple sites
• Supervise and train bottle shop attendants/managers of a lower grade in multiple sites

Key ingredients:

• Experience working with BEPOZ would be a major advantage but not essential. 
• Experience and working knowledge of Point of Sales systems
• Previous experience in a bottle shop / retail outlet.
• A candidate with a strong analytical mindset.
• Ability to communicate effectively and relay complex information in a concise manner
• Product knowledge of off premise drinks industry
• Responsible service of alcohol certification
• Shares a passion for the hospitality industry

Our commitment to you:

• Flexible work arrangements and a fantastic work culture built on a foundation of quality, compassion, integrity and family;
• Work as part of a dynamic and innovative team in a multi-faceted and challenging role. 
• Opportunities for continued career growth and development.
• Attractive remuneration package. 

Please note only short listed applicants will be contacted.