AddressJob Summary: Crust Pizzas is seeking an experienced and dynamic Retail Manager to oversee our operations in regional NSW. The ideal candidate will have at least 3 years of experience in retail management, with a proven track record of driving sales, managing staff, and ensuring excellent customer service. This role requires a leader who can inspire a team, manage day-to-day operations, and maintain the high standards that Crust Pizzas is known for.
Location : Wagga Wagga and Albury
Key Responsibilities:
Store Management:
- Oversee daily operations of the store to ensure smooth and efficient functioning.
- Implement and maintain operational procedures and policies.
- Ensure the store complies with all health and safety regulations.
Staff Management:
- Recruit, train, and manage store staff.
- Develop work schedules and monitor staff performance.
- Foster a positive and collaborative work environment.
Customer Service:
- Ensure high levels of customer satisfaction through excellent service.
- Handle customer complaints and queries promptly and professionally.
- Implement strategies to improve customer service and store ratings.
Sales and Marketing:
- Develop and implement sales strategies to achieve sales targets.
- Monitor and analyze sales performance and prepare reports.
- Collaborate with marketing teams to plan and execute promotional campaigns.
Inventory and Stock Management:
- Manage inventory levels to ensure adequate stock is available.
- Conduct regular stock checks and manage stock ordering processes.
- Ensure proper storage and handling of products.
Financial Management:
- Monitor and control store expenses and budgets.
- Ensure accurate and timely financial reporting.
- Implement cost-saving initiatives without compromising on quality.
Qualifications:
- Minimum of 3 years of experience in retail management.
- Strong leadership and team management skills.
- Excellent customer service and interpersonal skills.
- Proven ability to drive sales and meet targets.
- Strong organizational and multitasking abilities.
- Knowledge of inventory management and basic financial principles.
- Excellent communication and problem-solving skills.
Preferred Qualifications:
- Experience in the food and beverage industry, particularly in a similar role.
- Familiarity with regional NSW retail market dynamics.
- Ability to work flexible hours, including weekends and holidays.
Benefits:
- Competitive salary package.
- Opportunities for professional development and career progression.
- A supportive and collaborative work environment.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning
- Tuesday: Morning
- Wednesday: Morning
- Saturday: Morning
- Sunday: Morning
- 2-3 years of relevant work experience required for this role
- Work visa can be provided for this role
- Expected salary: $60,000 - $85,000 per year
