Retail Manager

The Boathouse Tavern in Coomera, Queensland is looking for an experienced Retail Manager to manage and grow our 7 days a week drive-thru, along with supporting our detached bottle shop. This exciting opportunity is a full-time salaried role.

The successful applicant will need to have exceptional management skills and experience in managing a high volume outlet. A commitment to leading a team and driving exceptional customer experiences and sales is a must.  

Key Responsibilities:

• Management of all day-to-day operations including financials, administrative tasks, reporting, rosters, wages, supplier interactions, KPI's etc
• Delivering high standards of service
• Development and mentoring of new and existing employees
• Monitoring sales, margins and expenses 
• Driving sales performance and working towards KPI's
• Proficiency in Retail and promotional strategies  
• Stock management and ordering
• Promoting a positive and professional team culture
• Rostering and wage cost management
• Day-to-day management of social media profiles

Essential Attributes: 

• Min. 3-5 Years experience in a similar role
• Extensively experienced in the liquor industry with strong product knowledge
• Sound computer acumen including the ability to use Microsoft Office and POS software 
• Ability to lead and motivate your team
• Hands on approach
• Attention to detail
• Exceptional customer service standards
• Outgoing energetic personality that thrives on customer interaction
• Organised and focused with excellent time management 
• The ability to implement and adhere to policy and procedures
• Demonstrate a drive for revenue growth with a firm understanding of budgets, wages, COG targets and P&L’s
• Reliable and presentable
• Enthusiastic with a passion for the industry
• Proven success controlling and improving business performance including sales, wages and team morale
• Proactive and solution focused approach
• WH&S and compliance management skills
• RSA
• Forklift licence

If you feel you are right candidate for this role, apply now!