AddressAbout the Business:
We are a local Tasmanian owned and operated small business and we pride ourselves on our excellent customer service.
Our business provides mobility aids to the public, not for profit organisations, the healthcare industry (including hospitals and nursing homes) and government departments and agencies (NDIS).
We specialise in products and services to provide solutions for the elderly (aged care customers), those suffering from disabilities and people with mobility issues.
About the Role:
We are looking for motivated & organised person to provide excellent customer service and administration support in a full-time role.
Role Responsibilities:
- Shop presentation prior to opening
- In-store customers service
- Equipment demonstrations (after sufficient training)
- Building relationships with Occupational Therapists, Physiotherapists & Home Care Package and NDIS providers
- Answering phone calls and responding to emails
- Processing payments
- Product assembly
- Deliveries and in-home trials
- Warehouse duties
- Repairing of equipment (after sufficient training)
- Cleaning hire stock
Skills & experience:
- Excellent customer service
- Great verbal communication & personal service
- Be well organised and flexible when priorities change
- Ability to sell products and cross/up-sell associated products
- Very proficient computer skills particularly with MS Office and experience with Xero preferred but not essential
- Demonstrate initiative and attention to detail
Requirements of the role:
- Annual Flu vaccination
- COVID vaccinated
- Current driver's license
- Ability to handle the physical requirements of the job: lifting, moving and unpacking stock, cleaning and restocking equipment
