Retail Sales Assistant | St Ives

The Role

We have a great opportunity for an experienced Retail Sales Assistant to join our Cable Melbourne team based in our store in St Ives!

Responsibilities will include:

• Providing an exceptional customer experience, through authentic and meaningful interactions with our customers
• Demonstrating strong product knowledge to assist customers in making the best product choice
• Collectively achieving and exceeding sales targets and KPIS
• Support other team members to ensure business goals are met
• Contributing to the overall presentation of the store through merchandising and general housekeeping
• Processing and replenishing stock
• Assist in the implementation of promotional & visual merchandising initiatives
• Show initiative and be a great team player

What are we looking for?

• Strong experience working in a fashion retailer or a customer service environment
• A genuine love and understanding of our brand
• The ability to deliver exceptional customer service, creating a memorable experience and understanding our customer needs
• You will have outstanding communication skills
• Strong sales and negotiation skills
• A 'can do', hands on style
• A proven ability to integrate and become a valued team member
• You are passionate about all things fashion with great visual merchandising and styling skills
• Availability to work a variety of shifts throughout the week and weekend (Monday, Tuesday and Sunday). Min 15 hours a week.
• Flexibility to work increased shifts as required (peak periods and covering leave of team members)

At Cable Melbourne we provide:

• Generous product allowance 
• Real growth and career progression within the Austin Group as the brand prepares for expansion
• 50% clothing discount off all of our brands (GAZMAN, Perri Cutten, & Cable Melbourne)
• An amazing 'refer a friend' program
• Fantastic reward and recognition opportunities throughout the year
• The opportunity to build your career with a successful, established and trusted Australian brand
• A friendly, motivating and rewarding team environment, where achievements are recognised

About us

Austin Group is an established Australian owned and family run fashion retailer and wholesaler that includes some of Australia’s most iconic menswear and womenswear brands. Our portfolio of brands include Cable Melbourne, Perri Cutten and GAZMAN. We proudly operate over 130 retail stores in Australia and supply to over 150 wholesale locations throughout Australia and NZ. 

Cable Melbourne is one of Australia's leading women's fashion retailers with 18 stores across VIC, WA, NSW, ACT and South Australia. The Cable philosophy centres around high-end design and construction with a commitment to sustainable manufacturing. The Cable style ethos The Cable style ethos centres around creating modern, timeless pieces that transcend seasons and provide the wearer with unique, elegant wardrobe options.

Our Culture

Austin Group’s family driven culture is built on our belief in authenticity, passion and always striving to ensure every interaction we have builds a truly personable relationship and delivers an experience that is beyond expected. We seek to inspire one another day in and day out with a proactive, collaborative and positive approach. 

We look for passionate, skilled and energetic individuals who will be great brand ambassadors for our company and will join us on our journey as we grow and evolve these iconic Australian brands. Join us and love what you do. It makes for a great day at work!

Winners of the Retailworld Australian Retail Employer of the Year 2023 - voted by our team!

Team Testimonials

I have been working with Cable Melbourne for nearly three years. I had always admired the Cable brand. I wanted to be involved with an Australian ladies fashion label with quality merchandise and an established reputation. I started as a Sales Associate when the new Hawthorn location opened and then subsequently became a Cluster manager for the Hawthorn and Armadale stores. We have a very loyal customer base and a passionate and dedicated team of staff. It is a pleasure to be employed with a successful brand that is continuing to evolve and expand and to be surrounded by such lovely product and people.  Anna Power (Cluster Manager VIC)

 The St Ives team is a supportive, fun-loving team and together we get the job done. I’ve now seen many winter and summer ranges and seen the brand grow. It’s always so exciting to unpack those first boxes of each new range. I love being part of Cable Melbourne. Mandy Newton – Store Manager St Ives 

If you have the required skills, have a positive and enthusiastic attitude and are looking to join a highly dedicated and passionate team, please apply online through Seek or email your application to ***********@austingroup.com.au

 *Please note that due to a high number of applicants, only short-listed candidates will be contacted.