Are you passionate about cheese and love sharing your knowledge with others? Do you enjoy creating delightful customer experiences in a dynamic retail environment? If so, we have the perfect opportunity for you!
Woodside Cheese Wrights is seeking a dedicated and enthusiastic Retail Assistant to join our team at our charming Cellar Door. As a Cheese Specialist, you will be the face of our cheese offerings, providing exceptional service and expert guidance to our customers. You will help create a welcoming atmosphere where cheese enthusiasts and newcomers can explore and enjoy our wide selection of artisanal cheeses.
Customer Engagement: Greet and assist customers with a warm, friendly attitude. Provide expert advice and recommendations on our cheese selection.
Product Knowledge: Gain in-depth knowledge of our cheeses, including their origins, production methods, and unique characteristics. Share this knowledge to educate and inspire customers.
Sales and Service: Assist customers in selecting the perfect cheese for their needs, handle transactions efficiently, and maintain a high level of customer satisfaction.
Cheese Tasting and Presentation: Set up and manage cheese tasting sessions, ensuring a clean and attractive presentation. Offer samples and explain flavours and pairings.
Stock Management: Maintain and replenish stock levels, ensuring the cheese display is well-organised and fully stocked. Monitor inventory and report any discrepancies.
Cleanliness and Hygiene: Ensure the Cellar Door and cheese display areas are kept clean and sanitary in accordance with food safety regulations.