Retail Store Manager

Perth Harley-Davidson® is part of the leading Harley-Davidson® dealership group in Western Australia. With a dedicated sales team for new and used Harley-Davidson® motorcycles, authorized Service Centre, extensive range of Parts & Accessories, as well as Harley-Davidson® genuine apparel, giftware, collectables and accessories.

We are looking for an experienced Merchandise Store Manager to assist with the day-to-day running of the busy Merchandise department.  

Required Experience:

• Previous experience in a customer service role & retail sales.
• Excellent communication and customer service skills.
• Ability to get along with a broad customer base.
• Experience with point of sale inventory systems or the ability to learn quickly.
• Possess a positive, can-do attitude, be flexible and be able to think on your feet.

Day-to-day tasks:

• Ensure the effective and efficient day-to-day running of the Merchandise Department.
• drive and manage online sales through Shopify
• Provide excellent customer service to all customers.
• Assist customers with their selection of merchandise and offer additional product that complement the purchase.
• Provide prompt and accurate service at cash register.
• Receive and process merchandise from distributors, check merchandise received against purchase invoice, log merchandise into inventory and prepare product for showroom floor.
• Ensure merchandise displays are well stocked, clean, dust free and appealing to customers.
• Assist with stocktake when required.
• Handle telephone enquiries to the Merchandise Department.
• Assist with dealership events on occasion.
• Understand seasonal requirements for forward orders
• Ensure efficient stock control requirements are met

The successful candidate must be available to work Monday – Friday 8:30am – 5pm and Saturday 8:30am – 1pm. Some overtime work may be required on occasion. With one RDO per fortnight.

Perth Harley-Davidson® is a rapidly growing dealership, with a tight-knit team of passionate and dedicated staff, if you think you've got what it takes to be part of the Perth Harley-Davidson® team, apply today.

Please Note: All applicants must be Australian Residents. Submissions from Recruitment Agencies will not be accepted on this occasion.