Retail Store Supervisor - Latrobe Valley

Retail Store Supervisor - Newborough

Monacellars are a medium-sized liquor wholesaling and retailing business based in Gippsland. We are proudly 100% locally owned and operated, employing over 70 Gippslanders across our operations. 

We have a large warehouse and distribution centre in Morwell and a large fleet of trucks who service more than 700 liquor and coffee customers across Gippsland and greater Victoria. We also have 4 liquor stores across Gippsland. 

Our team are important to us, and although we’ve grown significantly in recent years, we are proud to have maintained that ‘family business’ culture

Why work for Monacellars? 

• We have a great crew and fantastic customers
• Great rate salary plus incentives on offer for the right candidate 
• Staff Discounts in our Retail Stores
• Flexible working hours

Retail Store Supervisor

We have an exciting opportunity for a Retail Store Supervisor to join our close-knit retail team based at our Newborough Drive-thru on a full-time basis. The role requires high levels of motivation and organisation. 

In this role you'll be responsible for: 

• Upholding Excellent customer service levels 
• Store Presentation
• Manage, Roster, Train and work closely with staff to develop their skills
• Time management of daily tasks to ensure our customers experience exceeds our competitors
• Ensuring pricing and other group compliance is adhered in a timely manner.
• Ensuring Loss prevention strategies are followed
• Contributing to the efficiency & improvement of retail operations
• Evolving, growing, and developing with the business for growth.

To be successful in this role, you should have: 

• Strong communication skills
• High attention to detail
• Excellent Work Ethic
• Ability to manage, lead and mentor staff
• Prior experience in retail liquor or hospitality combined with strong sales skills including wine knowledge 
• have proven success in increasing sales and delivering outstanding customer service. 
• strong operational & problem-solving skills 
• good IT/computer skills. 
• outstanding verbal and written communication. 

As this is a fast-paced operation we do require you to be fit, and flexible with work requirements. 

The roster is a rotating roster including weekends and some nights. This role is approximately 38-45 hours per week. 

If you think this sounds like you, apply now with your CV along and a cover letter which includes a summary as to your suitability for this role to ****@monacellars.com.au