RETAIL/ADMIN/SALES - TWEED HEADS NSW and BIGGERA WATERS
Full Time / Part Time / Casual
- This is a admin/sales/retail career with a difference.
- Opportunities to grow and change in the business
To be successful in this role you must enjoy working with people, have experience in sales, sound computer skills and have excellent communication skills.
You will be an energetic person who enjoys working in a fast-paced environment and possess attention to detail.
This is a vital role within our company as you will be the face of the organisation. You will be face to face with customers in store to our clients in their time of need and building customer relationships.
Responsibilities and Duties
- Providing an exceptional customer experience, through authentic and meaningful interactions with our customers
- Demonstrating strong product knowledge to assist customers in making the best product choice
- Collectively achieving and exceeding sales targets and KPIS
- Support other team members to ensure business goals are met
- Contributing to the overall presentation of the store through merchandising and general housekeeping
- Processing and replenishing stock according to company standards
- Respond to E-Mail, telephone or face to face enquiries.
- Providing quotes and completion of in store and online sales.
- Advising customers by providing information and advice on products.
- Answering incoming calls taking messages and re-directing calls as required.
- The ability to handle sensitive information and situations in a confidential and confident manner.
- Assists customers to make selections by building customer confidence offering suggestions and opinions.
Key Requirements
- Customer Service
- Willing to go the extra mile for our customers
- The ability to work autonomously and as part of a team
- Intermediate computer Skills, including word and E-Mail
- The ability to attend to client’s needs in a genuine and empathetic manner
- Strong organisational and administrative skills, including an ability to prioritise workloads.
This is a long-term opportunity where your dedication and skills are valued and recognised but you are still afforded the opportunity to grow and develop we would love to hear from you.
Candidates who have experience working with the aged or disabled or have a Cert III in aged care would be highly desirable, as well as any NDIS or DVA experince. Please note a Police check or the ability to obtain one will be a requirement for this role
Please forward your resume, no more than 3 pages and a short covering letter outlining your experience.