AddressThe Opportunity
HBF is seeking talented RPA Specialists to join our established Automation and Process Centre of Excellence team. In this role, you will drive process improvements and Robotic Process Automation (RPA) initiatives within our Claims and Processing team and across the organisation. Working closely with business and technology teams, you will identify automation opportunities aligned with HBF's strategic objectives and ensure the successful implementation and governance of RPA solutions.
Key Responsibilities:
- Collaborate with stakeholders to identify automation opportunities using RPA.
- Facilitate workshops and discussions to understand process requirements for RPA development.
- Design, develop, test, and implement RPA solutions that interact with multiple applications.
- Apply agile principles to prototype and iterate RPA development.
- Implement governance frameworks for the adoption of RPA, ensuring alignment with existing systems and technology practices.
- Troubleshoot operational issues and drive continuous improvements in the RPA capability.
- Communicate effectively with business representatives and IT services owners to achieve desired outcomes.
- Coordinate RPA and process improvement tasks with other business areas.
- Participate in departmental activities, training programs, and collaborative discussions to support team goals.
About You
As a Robotic Process Automation Specialist at HBF, you are a driven and innovative professional with a passion for leveraging technology to drive efficiency and improve processes. With a minimum of 12+ months of hands-on development experience in RPA bot development, you bring a deep understanding of automation principles and practices to the table. Your experience working in agile or lean environments has honed your ability to adapt quickly to changing priorities and collaborate effectively with cross-functional teams. You thrive in dynamic environments, where you can apply your logical problem-solving skills and creativity to identify and implement automation opportunities. Your proficiency in RPA tooling and practices, coupled with your strong governance mindset, ensures the successful adoption and sustainable operation of RPA solutions. You are a proactive communicator, capable of building strong relationships with stakeholders at all levels of the organisation to drive alignment and achieve desired outcomes. At HBF, you will have the opportunity to make a tangible impact by driving continuous improvement and innovation in healthcare automation. Join us in shaping the future of healthcare technology and become a valued member of our team today.
Essential:
- Minimum 12+ months of hands-on development experience in RPA bot development.
- Experience working in an agile or lean environment.
- Strong problem-solving skills and logical thinking.
- Proficiency in RPA tooling and practices, with a focus on governance and operational considerations.
- Ability to work independently, take initiative, and drive tasks to resolution.
- Energy, collaboration, and a drive for change through engagement and empowerment.
How to Apply
To apply, click on the “Apply Now" button to complete your application and send through a copy of your CV along with a covering letter outlining why your skill and experience meet the requirements of this role.
About HBF
As one of WA’s longest established private health providers, (we’ve been around for 80 years!), we continue to innovate and challenge the status quo; adopting a strategy that focuses on business growth and sustainability, diversification, national expansion and significant enhancements to how we service our members through technology and relevant related businesses.
As a not-for-profit fund with no shareholders, we are dedicated to doing the right thing for our members. That’s why our iconic brand’s reputation is built on personalised service, community support and a motivation to deliver for our members in the moments that matter.
When you work for HBF, you work for a company with a clear vision and a team of people that are passionate about providing the best service, experience and products for our members across Australia.
So why not come with us on our transformation journey and see where a career with HBF can take you?
Our Values
At HBF, we live our values every day. They shape our behaviours and how we relate to each other, our members and our community:
Members are our reason - Members are the reason we exist and are at the heart of everything we do.
We do the right thing - We are open and honest in everything we do. We do what is right, not what is easy and explain why we are doing it.
We are brave - We are brave in the way we will tackle the future. We’re driven by curiosity, and constantly look for better ways to work smarter, faster and more innovatively.
We work as one - We act as one HBF because we’re better together. We work not as individuals but as a team to achieve more.
Employee benefits
Fully Subsided Corporate Gold Health Cover
13 days personal leave per year
Career development opportunities
Access to corporate discounts across a range of retail, restaurants and hotels
Our recruitment and selection process include a variety of assessment methods that may encompass psychometric assessments, reference checks and verification of working rights in Australia. Preferred candidates will be required to return a satisfactory National Police Clearance prior to an offer of employment being extended.
At HBF, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. HBF is a place of belonging. We are proud of who we are, and we encourage applications from diverse groups such as Indigenous and Torres Strait Islander people, physical ability, age, sexual orientation, gender identity or expression and family background, including caring responsibilities.
