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Form of workWork Your Way to Albert Park
Situated opposite Albert Park Lake, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate.
Why work for Accor?
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
The benefits:
- Work Your Way to one of Accor’s largest and well known Conference & Events hotels in Australia
- Mentoring and career development within a dedicated team
- Extensive accommodation and food & beverage benefits (globally)
- Discounted parking onsite and meals provided
Reporting to the Executive Assistant Manager, you will:
- Ensure the department’s success, providing coaching and development to all team members
- Developing and implementing procedures; driving positive service delivery initiatives for Front Office and Housekeeping
- Ensure the highest levels of productivity
- Empower your team to efficiently and proactively manage a positive guest experience
- Collaborate with the hotel's management team to meet, if not exceed shared goals
- Manage and activate the loyalty experience for our valued members.
- Drive loyalty engagement and enrolments.
About you
- Rooms Division experience in a large hotel, with proven success across Front Office and Housekeeping
- A positive, solutions-based focus with strong strategic thinking and the ability to successfully forward plan
- Strong financial acumen
- A passion to development your team
- Excellent communication and time management skills
- A desire to grow as a successful leader within Accor
- The ability to work flexibility including some weekends
- Previous experience with Opera and Hub OS is preferred
Diversity, equity and inclusion are paramount to us and our ambition is to attract, recruit, develop and promote talent.
Current Australian working rights are required for your application to be considered.
