Roster Officer

Queensland Corrective Services is a top tier forward thinking public safety agency, committed to the humane containment, supervision and rehabilitation of offenders. Every day, our work makes Queensland a safer place to live and work.

The Roster Officer plays a key role in the coordination of the centres staffing rosters in conjunction with the Manager Human Resources in addition the position will provide administrative and clerical support to the human resources unit within the centre.

Southern Queensland Correctional Centre is a women's facility located in Spring Creek, approximately 17 kms from the township of Gatton in the Lockyer Valley. The centre provides high security secure placement accommodation for sentenced and remand women that are classified as high or low security.

Women who enter the criminal justice system often come from lives characterised by sexual, emotional and physical abuse, domestic and family violence, substance addiction and mental health problems. QCS provides a gender-responsive, trauma-informed approach to managing women with the goal of offering an opportunity to truly rehabilitate and escape the cycle that led to crime. It is important to recognise that to change a woman, is to change a generation.

The essential requirements for this role are:

• Demonstrated staff roster management skills, preferably within a 24/7 operating environment
• Information technology skills at a competent level with the willingness to learn new IT skills and use internal information management databases as well as Microsoft Office software
• Planning & Organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures
• Problem solving skills with the ability to apply a range of problem solving strategies and show initiative in identifying and solving problems both independently and as a team member
• Ability to use judgement and discretion with confidential information
• Sound Interpersonal, oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders and the ability to listen, understand and to negotiate with staff on staffing/roster management and HR related issues
• Ability to acquire knowledge of relevant acts and regulations
• Sound information technology, including proficiency in using a range of software applications, including Microsoft Word, Excel and PowerPoint and databases and other office technology

In this role you will:

• Assist in the development of Rosters to meet operational needs that are in accordance with award provisions and other associated industrial instruments.
• Prepare and generate centre rosters and distribute information to staff on rostering allocations
• Process staffing variations in consultation with relevant managers as appropriate.
• Validate employee timesheets and ensure correct payments consistent with award entitlements.
• Provide information to management regarding roster costs and estimates.
• Review leave entitlements for staff and advise on outstanding balances and excess leave as required
• Prepare annual leave rosters for staff through collation of staff leave requests and entering into centre leave planning systems
• Respond to staff enquiries related to roster or leave arrangements.
• Administer bank time, sick leave and annual recreational leave applications and process accordingly
• Ensure leave is approved in accordance with delegations
• Provide administrative support including input of data to various computer based systems including performing necessary data entry for rosters.
• Provide administrative support for recruitment and selection processes at centre level.
• Maintain filing system.
• Respond to general human resource enquiries.
• Maintain confidentiality regarding human resource information

There is currently a permanent full-time opportunity available as well as a temporary full-time opportunity for 12 months (with possibility of extension).

Applications to remain current for 12 months.

Job Ad Reference:  QLD/555192/24

Closing Date:  Monday, 15th April 2024