AddressShine Social & Communities are an NDIS Service Provider established in 2019, with a vision to ethically provide participants, families, and carers with a holistic approach in supporting individuals’ health and wellbeing.
Our team are dedicated to empowering individuals to live their best lives both now, and into the future.
Shine SC are looking for highly organised, friendly, and adaptable Rostering Administrator to join our rapidly expanding team in the Coolum Beach, QLD.
Why work for Shine SC?
- Permanent and full-time employment
- Above award, and above industry average wages
- Regular training and upskilling opportunities – we believe in investing in the development of our staff so they can be the best people they can to support our participants in living their best lives
- Flexibility and work-life balance
- Positive, supportive, and understanding work environment
- Amazing participants!
About the Role
Working alongside our incredible participants, staff, and management teams, you will be required to develop, maintain, and adjust rosters for NDIS participants.
- Being the main point of contact for all internal and external stakeholder queries regarding staff rosters
- Developing, maintaining, and adjusting rosters in line with organisational and participant requirements, including alterations, cancellations, staff absences and changes to services.
- Ensure rosters are scheduled efficiently and fairly in accordance to participant care needs, while simultaneously respecting staff availability, contracted hours, and other limitations as outlined by legislation and the SCHADS Award.
- Ability to achieve desirable outcomes within a short timeframe using common sense and logic and have the capacity to see the big picture when making critical decisions.
- Work alongside a multidisciplinary, close-knit team, sharing knowledge, experiences to benefit the development of the organisation.
Candidate requirements:
Our ideal candidate will possess the following:
- At least 6 months experience in a high-volume administration role supporting a multitude of stakeholders, both internal and external
- High-level computer literacy skills
- Strong written and verbal communication skills, and the ability to clearly articulate instructions and intent
- Ability to managing competing demands and solve problems in a methodical and efficient manner.
- Highly adaptable.
- Presentable, professional, engaging, and respectable.
- Previous experience using a CRM or rostering system (desirable)
If you are a looking for a fun, supportive and rewarding place to work, Shine is for you, please get in contact today with Felicity (07 5472 0***) or **@shinesc.com.au.
