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Form of workAre you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family.
DSV Air and Sea is is seeking to hire a skilled and passionate Sales Advisor, New Business in Sydney or preferably Melbourne.
As a Sales Advisor, New Business, you will be responsible to support the sales team in attaining the monthly as well as annual targets through RFQ support and taking direct customer enquiries. This role is instrumental in assuring focused and productive communication with Sales team and also with new clients. You will also be resolving all complex inquiries from the clients and ensures customer satisfaction.
Your typical day at DSV:
- Supporting the sales team in attaining sales targets
- Preparing monthly, weekly, or daily sales analysis
- Preparing proposals, agreements, sales reports, and presentations
- Creation of quotations and updating to Client Rates in CargoWise1
- Supporting implementation, in line with company blueprint
- Collecting, analysing, evaluating, and accounting the information to increase productivity of sales
- Liaising with overseas DSV offices and local procurement teams to obtain pricing
- Monitoring the trends and evaluating the performance and provide feedback to the sales team on improving quote turnaround times and presentability
- Respond to New Business spot quotes requests as required
- Controls expenses to meet budget guidelines
- Ensures quotations are created in Cargowise and client rates are managed for autorating
About You:
- Experience in either a Operational or Customer Service focused role in the Freight Forwarding Industry
- Experience with software solutions and large, complex organisations
- Extensive experience in all aspects of global logistics, sales processes and a strong understanding of customer and market dynamics and requirements
Why DSV?
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry that offers a massive network of possibilities, empowerment and growth opportunities You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.
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