Surge Direct, established in 2017, has quickly become one of the most successful and highly esteemed Direct Fundraising companies in Australia. Due to our exponential growth and ongoing expansion plans, we are now seeking the skills and expertise to take on the role of Sales and Marketing Manager on a full-time basis in Perth. You will play a key role within our corporate structure to support and develop the direction of our marketing strategies.
You will work closely with the Senior Management team across functions on strategic thought/initiatives, sales forecasts, campaign development, market intelligence, and strategic planning as it pertains to the overall business.
• Support and develop customer service procedures and define the direction of marketing campaigns.
• Managing the Sales forecast and client budget allocations.
• Overseeing pledge and sales administration.
• Develop, launch, and manage marketing campaigns on behalf of charity clients for products assisting donor acquisition.
• Design product training aids and assessment tools and develop and coordinate training sessions for the direct marketing team to improve enterprise skills, campaign knowledge, and customer service skills.
• Introduce social media integration to foster market and campaign awareness.
• Work alongside Campaign and Sales Promotion Managers in liaising with clients to evaluate the competitive positioning of existing campaign strategies.
• Design and implement Sales and Marketing strategies to maintain operating performance.
• Support the Senior Management team in the negotiation process with all potential clients.
• Support business growth and development of strategic plans, and new business acquisitions.
• Coordinate and manage marketing projects to test drive and evaluate marketplace success of our campaigns.
• Monitor marketing trends, prepare marketing forecasts and review and develop customer service standards to improve marketing services.
• Client relationship management – update clients relative to marketing strategies and target markets for direct campaigns.
Qualifications/ Essential Skills
• A level of skill commensurate with a bachelor degree or higher qualification or, at least five years of relevant experience in lieu of qualifications
• Integrated and outstanding strategic skills
• Strong leadership, capable of motivating a direct marketing team
• Team building and client relationship management
• Effective communication, verbal and written
• Discipline approach to project management
• Ability to measure the impact of success of marketing campaigns
Salary: $75,000 - $90,000 + Super
Location: Perth CBD, Western Australia
Summary of role requirements:- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- More than 4 years of relevant work experience required for this role
- Work visa can be provided for this role
- Expected start date for role: 27 May 2024
- Expected salary: $75,000 - $90,000 per year