AddressThe Role
The role encompasses the internal support, customer service and sales support by:
- Processing of requests for orders, quotations, and monitoring the purchase cycle to ensure customer satisfaction.
- Answer warm Inbound Sales calls and send proposal to clients.
- Monitor and advise internal customers of all relevant information such as lead times, expected delivery dates, delays or changes of Vending machines.
- Reconcile job related documents.
- Provide accurate information regarding availability of in-stock items.
- Flexible in relation to the nature of duties performed.
- Ensure customer issues are followed up in a timely manner to pre-empt escalation.
- Ordering stock for the business.
- First point of contact for customers and investors.
- Personal Assistant to the Director and assisting him with his other business ventures as and when required.
Skills and experience
- You will be reliable, hands-on, and energetic about your role.
- Ability to work independently and proactively and be confident in offering feedback and solutions.
- Strong organisational and time management skills.
- Exceptional communication both written and verbal with the ability to build strong relationships with clients & other team members.
- Preference of a minimum two (2) years of Administration or internal sales experience. This is negotiable for the right candidate.
- Experience in use of computerised sales and/or purchasing systems an advantage.
- Strong computer skills including Word, Excel and other Microsoft products.
- Proven ability to learn new systems quickly.
- Well-developed interpersonal and communication skills
- Proven outstanding customer service and quality focus.
- Experience in Vending Industry is Highly Preferable but not a necessary requirement.
- Basic Knowledge of Accounting package like Xero, MYOB etc. would be of advantage.
Benefits
- A competitive salary commensurate with experience.
- Work in a small and highly team orientated business.
- Very future focused.
- Immediate start is available.
