Sales Support Coordinator

INX Software is a leading provider of software specifically designed to meet the risk, compliance, workforce management, training and reporting needs of high-risk, complex and remote businesses.

We help companies safely mobilise workforces and navigate health, safety and environmental challenges, to better protect their people and the planet.

Our client book speaks to the global trust placed in our suite of software that supports the operation of safer, smarter and sustainable workplaces.

We provide solutions across fast-paced and complex industries including mining, health, transport, energy & utilities, engineering, manufacturing and government sectors.

A bit about the role

We’re looking for a Sales Support Coordinator to join our Perth team on a permanent, full-time basis. You will be responsible for assisting with prospecting and outreaching activities to support our Business Development Executives

By using your excellent verbal and written communication skills, you will be prospecting and outreaching to new business leads while ensuring enquiries are handled professionally and quickly.

You will thrive in a fast-paced environment and enjoy engaging with others to achieve excellent outcomes. You will also need to be comfortable taking initiative, working independently and making process improvements that enhance our sales function.

As Sales Support Coordinator, you’ll be responsible for:

• Prospecting and creating lists of targets to support the outreach activities of our Sales team.
• Assisting with outreach activities, including cold calling, emailing and messaging directly on social media.
• Booking meetings and managing initial outreach activities to prospects to support the discovery process of their pain points.
• Distributing relevant marketing materials to prospects tailored to your discoveries during the outreach activities.
• Collaborating with our Marketing team to standardise, maintain and update sales-related templates for leads and opportunities.
• Reviewing, assessing and distributing incoming leads from various channels, such as phone calls, emails and website enquiries.
• Maintaining accurate records of lead allocation and proactively following up to confirm leads are pursued.
• Addressing and assisting with client enquiries and provide information in a professional and polite manner.
• Maintaining comprehensive and accurate records of client engagements, lead data and sales activities in Salesforce.

We’d like you to have

• At least two years’ experience in a Sales Support or customer service role
• Exceptional written and verbal communication skills
• Strong attention to detail in a fast-paced environment
• Ability to multi-task and adapt to changing demands
• Competent using the Microsoft Office suite and CRM software, including Salesforce and/or Hubspot

Working at INX Software

We work hard to provide you with a fun working environment where you are valued and rewarded for the experience and ideas that you bring with you.

Our employees are the key to our success, and we look for passionate and talented people to shape the future of our technology. We offer competitive remuneration, a truly flexible working environment, professional development opportunities, and an inclusive working environment.

We are flexible, supportive, and dynamic and we’d love for you to join us.

Next Steps

Let’s keep it simple, click apply and send us your resume, we’ll shortlist applicants and be in contact.

INX Software is a Circle Back Initiative employer, and we commit to respond to every applicant.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Gemma Grosse on 0414 136 741, quoting Ref No. 1164188.