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Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer
For a career path that is both challenging and rewarding, join Sedgwick`s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions, specialising in claims management and loss adjusting services.
Our people are as diverse as our products and services and as varied as our clients. We believe that individuals from different backgrounds encourage a challenging team environment, a creative approach to problem-solving and an engaging working environment.
At Sedgwick, we pride ourselves on our professionalism and expertise, delivering a first-class service which is highly regarded by our clients.
We are currently looking for a Salesforce Administrator to join the team based in the Sydney CBD office. Reporting to the Salesforce Manager this role will see you responsible for maintenance our Salesforce.com instance. The administrator will work closely with stakeholders and subject matter experts to identify, develop and deploy new business processes, including improving core program business processes.
Your responsibilities will include:
Work with our stakeholders to establish suitable operational and release processes to support administrative, development, and change management activities
Serve as a primary system administrator for the Salesforce.com environment with +100 users.
Effectively act as the liaison between our users, vendors and the application development teams.
Contribute as a Salesforce SME for the execution of the Salesforce project for Sedgwick AU
Work independently with members of the user community to define and scrutinise the size (cost) of proposed future development requirements.
Ideally you will possess:
Minimum three years of experience in stakeholder engagement as a Salesforce.com administrator with Sales Cloud, Service Cloud
Proven ability in both stakeholder management and technical expertise
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Salesforce administration certifications preferred
Why Sedgwick?
Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.
With such a wide range of services, across multiple business units, we are sure to have an opportunity available that will align with what you are looking for!
Some of the Benefits of working with us are:
Hybrid working arrangement. #LI-Hybrid
Professional Development
Domestic and International Career Pathways
Competitive salary with a rewarding bonus structure
Access to Employee Assistance Program (EAP)
Sedgwick is an Equal Opportunity Employer.
If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
