Salesforce Business Analyst

Key Responsibilities:

• Lead, manage and support the consultation, analysis and documentation components required to develop a detailed user experience journey.
• Provide leadership and coaching to team members and subject matter experts, expert advice and project execution which supports the strategic direction of the project and the department.
• Analyse business processes in response to improvement opportunities and business needs and leads the development of appropriate business models, detailed functional requirements and specifications.
• Lead and manage multiple streams of analysis to coordinate and consolidate deliverables to align with project objectives and timelines.
• Provides expert consultation services to key stakeholders regarding current and future information management systems. Oversees and ensures the delivery of efficient ICT work practices by facilitating the use of Agile tools and methods across the analysis team.
• Collaborates with external service providers, consultants and project assurance stakeholders as required to ensure quality outcomes are delivered.
• Help to maintain a safe and healthy working environment by proactively reporting incidents, hazards and injuries.

Qualifications:

• Proven experience in leading business analysis and user experience projects.
• Strong leadership and coaching skills.
• Expertise in analyzing business processes and developing business models.
• Experience with Agile tools and methods.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects and meet deadlines.

Benefits:

• Competitive salary and comprehensive benefits package.
• Opportunities for professional development and career advancement.
• Access to state-of-the-art facilities and resources.
• A supportive and innovative work environment.

If you are ready to take on this exciting role and make a significant impact, please submit your resume to Nikita at ************@talentinternational.com or call me at (08) 8228 15***for a confidential chat. We look forward to hearing from you!