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Salary- Multi-year engagement (12+12 month contract)
- Hybrid working from Canberra, Melbourne, Sydney, Brisbane or Adelaide
- Candidates must be Australian citizens
- Must be eligible to obtain Baseline Security Clearance
improve the client's service offering through a better participant experience and increased effectiveness. You have an opportunity to really make a difference.Duties
- Assess business objectives, formulating solution options, and driving stakeholder support.
- Quickly connect business requirements particularly for Digital channels with the functional capabilities of the Salesforce application.
- Be part of agile delivery, capturing functional requirements, converting them to Epics and User stories.
- Lead (or play a key delivery role) in application solution design efforts.
- Work collaboratively with various technical and business stakeholders to form a fit for purpose solution in the digital channels, leveraging a strong working knowledge of Salesforce.
- Collaborate with external government agencies where appropriate.
- Progress to holding end-to-end functional responsibilities.
- Run sprint events as required.
- At least 3 years working as a Salesforce Functional Consultant or Senior Business Analyst with experience working in the digital portal or app channel.
- Business Process mapping background for B2C & B2B Service processes ideally in disability and health care sector.
