Application closing date: Friday, 26 April 2024 • 11:59pm, Canberra timeEstimated start date: Monday, 10 June 2024Location of work: ACTWorking arrangements: Subject to negotiations with line manager, hybrid working arrangements in line with current NDIA policy are available (minimum of 3 days each week in the office, with flexible arrangements in place for the remaining 2 days).Length of contract: 12 monthsContract extensions: 1 x 12 monthsSecurity clearance: Ability to obtain a Baseline clearance is required for this role.Rates: $70 - $100 per hour (inc. super)The National Disability Insurance Agency (NDIA) is the independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS); supporting a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability. Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of making a difference so that people with disability can choose and achieve their goals.The NDIA Values are:
- We value people – We put participants at the heart of everything we do.
- We grow together – We work together to deliver quality outcomes.
- We aim higher – We are resilient and always have the courage to do better.
- We take care – We own what we do and we do the right thing.
- Assess business objectives, formulating solution options, and driving stakeholder support.
- Quickly connect business requirements particularly for Digital channels with the functional capabilities of the Salesforce application.
- Be part of agile delivery, capturing functional requirements, converting them to Epics and User stories.
- Lead (or play a key delivery role) in application solution design efforts.
- Work collaboratively with various technical and business stakeholders to form a fit for purpose solution in the digital channels, leveraging a strong working knowledge of Salesforce.
- Collaborate with external government agencies where appropriate.
- Progress to holding end-to-end functional responsibilities.
- Run sprint events as required.
- At least 3 years working as a Salesforce Functional Consultant or Senior Business Analyst with experience working in the digital portal or app channel.
- Business Process mapping background for B2C & B2B Service processes ideally in disability and health care sector.
- Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders.
- Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes.
- Experience working with external parties on complex integrations.
- Great facilitation and communication skills.