Salesforce Technical Consultant

The Technical Consultant/Software Engineer is responsible for driving the successful
design and technical implementation of fit-for-purpose SFDC solutions for VISEO clients in
accordance with the VISEO Delivery Methodology (CDM) and its standards and
practices. The Technical Consultant/Software Engineer possesses a strong development
background combined with an understanding of and practical solution delivery experience
with the Salesforce platform.
The primary responsibilities include specifying and verifying the needs of the project
stakeholders and end users, and being able to design, manage, and execute the
requirements on the Salesforce Platform.
Duties and Responsibilities

• Developing a thorough understanding of the client's requirements by

participating in stakeholder workshops, developing functional and technical
specifications, reporting and data requirements and then applying industry best
practices and detailed knowledge of the software to design an optimal solution
that supports the business process and meets or exceeds functional
requirements.

• Liaising with clients throughout a project to maintain and develop the business

relationship, ensure satisfaction with services provided, and identify opportunities
for further growth.

• Implementing solution functionality by designing and building features using a

combination of configuration, custom development (Apex / Lightning) and
integration tooling.

• End to end development - analysing, coding, testing and automation of the

testing, debugging deployment, and operational monitoring.

• Contributing to the specification and maintenance of software requirements.
• Tech support, troubleshooting, programming research and the development of

tools that are responsive to the clients' needs.

• Actively supporting and providing technical support to the functional team during

the construction of the solution.

• Collaborating with colleagues in sales, customer support and marketing in order

to translate business needs into effective tools within Salesforce.

• Ensuring that optimal coding standards are adhered to throughout project

delivery.

• Participating in program code reviews.
• Developing user documentation

Qualifications

• A tertiary qualification in IT
• Atleast 3 years of experience of Salesforce Experience
• Knowledge of one or more Salesforce Sales Cloud, Service Cloud,

Marketing Cloud, Community Cloud certifications, or similar Salesforce
ecosystem certification

• Certified Salesforce Platform Developer, along with one or more Salesforce

Certification such as Administrator/Advanced Administrator, App Builder

• Knowledge of Salesforce Best Practices using Apex and Visualforce
• Proven success in leading and contributing to a team-oriented environment
• Proven ability to work creatively and analytically in a problemsolving environment,