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Form of work
SalaryTrain the Advancement Portfolio on Salesforce CRM system
6 month contract working with a high performing, engaging team
Base salary starting at $100,032 + 17% superannuation
Lead the coordination and delivery of the Advancement Portfolio’s (TAP) Salesforce CRM training program. The program provides training around the use and application of TAP’s bespoke salesforce CRM, Jarvis.
Key Responsibilities
Design, support, and identify digital and on demand training.
Facilitate a range of training sessions to new staff as well as role-based training.
Build and maintain a team service framework, including a well-documented team service catalogue, a task management system, and a project planning framework.
About you
The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Salesforce Systems Trainer who has:
Working knowledge of Salesforce or other CRM platforms
Experience delivering training, whether it be as a teacher, trainer, coach, or mentor
Developed new training materials and services
Exceptional interpersonal and stakeholder management skills
Coordinated and delivered support desk services for teams
Provided ongoing CRM support through troubleshooting and assisting staff in CRM related tasks to improve user efficiency.
About us
The Advancement team at the University of Sydney is one of the most successful fundraising programs in Australian higher education. Having completed the nation’s first $1BN fundraising campaign and embarking on the next, the team is not only the finest performing, its success facilitates the largest real-world impact that philanthropic giving makes possible.
Since our inception 160 years ago, the University of Sydney has led to improve the world around us. We believe in education for all and that effective leadership makes lives better. These same values are reflected in our approach philanthropy and underpin our long-term strategy for excellence and growth. We’re Australia's first university and have an outstanding global reputation for academic and research excellence. Across our campuses, we employ over 7600 academic and non-academic staff who support over 60,000 students.
Working in the Advancement team at the University you will be part of a portfolio that raises funds for scholarships, cutting edge research and makes a real and substantial contribution to the improvement of the University, and the wider world. You will be joining a world-class team that cares deeply about making a difference and is both creative and evidence-led when it comes to improving performance.
Why The University of Sydney
When you join the University of Sydney, you become an integral part of a community in which you are fully supported to achieve your career ambitions. You’ll be in a workplace where development is encouraged, and intellectual pursuits foster a sense of purpose and confidence including:
- 35-hour work week
- flexible working model
- up to 36 weeks paid parental leave
- access to health and wellbeing services
- tax-efficient salary packaging options
- ongoing training and development
Sponsorship / work rights for Australia
Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.
Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.
Pre-employment checks
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
EEO statement
At the University of Sydney, our shared values include and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of , , , , and those who identify as . We welcome applications from candidates from all backgrounds.
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University or contingent workers, please login into your account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Sarah Scott, Recruitment Operations by email to sarah.scott@sydney.edu.au
© The University of Sydney
The University reserves the right not to proceed with any appointment.
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Applications Close Sunday 07 January 2024 11:59 PM
