About us
Arena Hydraulic is an Australian sector Asian successful business in Hydraulic sales and services with over 30 years of experience. We're driven by innovation and are proud that the expertise in our sales and hydraulic repair services covers a wide range of applications in mining/road construction mobile machinery manufacturing and agricultural industries.
The opportunityWe are seeking an individual with a strong desire to learn about hydraulic products and communicate with companies related to this field. Companies engaged in road and dam construction, mining, agriculture, forestry, fishing, and maritime, etc.
What Will You Do?- Interacting with our customers via phone and email
- Quoting and managing customers' queries
- Following up on quotations and inquiries converting these into sales opportunities.
- Collaborating with workshop fitter and warehouse store person to ensure customer expectations and requirements are met.
- Scheduling of field services and workshop repairs
- Order receipting and timely invoicing of all services
- Assist with warehouse operations as required
- Liaise with transport/courier services for pick-up and delivery
With your positive attitude and willingness to grow and develop yourself in the role you will bring:
- Excellent customer experience both written and verbal in a similar role, ideally within the Hydraulic sales and service
- Proven experience in sales roles, and shipping tasks
- Excellent communication skills to listen, interpret, and convey information in a clear and accurate manner
- A strong customer focus with the ability to resolve issues effectively and efficiently
- Demonstrated computer competency including MS Office
- High attention to detail and ability to complete multiple tasks simultaneously