Schedule and Dispatch Officer

Viking Rentals is a successful Australian hire business. Our core products include portable toilets and temporary fencing supplying to builders throughout Australia in the residential construction industry.  We are looking for a customer focused scheduler based in our National Head Office at Acacia Ridge.  The role is permanent and full time with an immediate start.  

This crucial role is multi-purpose and includes scheduling, customer service and office support:

• Organizing driver workloads in various states ensuring timely delivery to customers
• Optimising routes focusing on the efficient use of resources
• Communicate with clients and providing updates on the status of their products and services
• Customer service, answering new inquiries via phone and email
• Processing sales quotations and orders
• Maintaining customer databases
• Supporting our driver, operations and management teams
• Contribute to process and system continual improvement
• General office administration duties

The successful candidate will possess:

• Experience and knowledge in transport and logistics scheduling (highly regarded)
• The ability to problem-solve and identify efficiencies (essential)
• The ability to plan and pivot in a dynamic environment
• Proactive approach to answering customer queries
• Strong interpersonal and communication skills
• Excellent data entry skills and attention to detail
• Excellent telephone and email manner

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