Address
Form of work
SalaryExiis is a proudly Australian owned and operated business which has been providing innovative solutions to clients’ industrial cleaning needs for over 30 years. We specialise in Kitchen Exhaust Systems, HVAC Systems, Mould Remediation, Indoor Air Quality Assessments, Medical Hygiene Solutions, Food Storage and Distribution, Hard Surface Cleaning, Hard Surface Coatings, Gutter Cleaning, and Building Services.
About the Role:
Due to company growth, Exiis currently have an exciting opportunity for a reliable and highly professional individual to join our National Technician Support Hub. This full-time permanent position is located at our Thebarton Office located only 10minutes from the city. The Scheduling Support Coordinator will support our Technician Teams Nationally and will also be responsible for our business scheduling.
Duties
- Job Planning & Scheduling;
- Facilitate technician training and inductions;
- Coordinate technicians and contractors;
- Coordinate client bookings and enquiries;
- Maintain accurate training/induction records;
- Assist technicians with daily responsibilities;
- Book external equipment and resources for projects;
- Preparation of project invoices;
- Collection of client paperwork and follow up;
- Generate sales to existing clients;
- Monitor staff & contractor time-sheets;
- General administration support;
- You will work on rotating roster to assist with national support coverage. (07:00 - 15:00, 0900 - 17:00, 11:00 - 19:00)
About You
Our ideal candidate will have previous experience in a similar role of business scheduling, phone sales and providing exceptional customer service.
You will also have/be-
- Previous Scheduling Experience;
- Strong Communication Skills;
- High Attention to Detail;
- Highly Organised;
- Sales and Promotional Skills;
- Positive and polite telephone manner;
- High level of customer focus;
- Ability to Work Autonomously or as Part of a Team;
- Competent PC & CRM skills required.
- Sufficient Knowledge of Microsoft Suite.
- Experience telephone sales/support is essential.
What we can offer you!
- Attractive Salary + Super
- Job Security & Career Progression.
- Extensive on The Job Training.
- Great Working Environment and Work/Life Balance.
If this sounds like you, we want to hear from you, click Apply Now!
