Scheduling/Liaison Coordinator

About Us:

AXIS Supports is dedicated to providing exceptional support and care to individuals in the NDIS and aged care sectors. We are committed to enhancing the quality of life for our clients by delivering tailored and compassionate services. We seek a motivated and organised individual to join our team as an NDIS/Aged Care Scheduling and Liaison Officer.

Job Description:

As an NDIS/Aged Care Scheduling and Liaison Officer, you will play a critical role in ensuring our clients receive the highest standard of care. Your primary responsibilities will include rostering and scheduling support workers into shifts and acting as the liaison for onboarding new NDIS and aged care clients. You will meet our client's diverse needs and support and build and maintain strong relationships with them.

Key Responsibilities:

• Develop and manage the rostering and scheduling of support workers to ensure all shifts are covered efficiently.
• Onboard new NDIS and aged care clients, ensuring all necessary documentation is completed, and their needs are assessed and met.
• Establish and maintain positive relationships with clients, support workers, and other stakeholders.
• Monitor and respond to client and support worker queries and concerns in a timely and professional manner.
• Collaborate with other team members to ensure seamless delivery of services.
• Maintain accurate records and update client information as required.

Qualifications and Experience:

• Minimum Cert 3/4 in Disability, Aged Care, or Community Services.
• Proven experience in scheduling and rostering within the NDIS or aged care sector is highly desirable.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Ability to work independently and as part of a team.
• Proficient in using scheduling software and other relevant computer applications.

Why Join Us:

• Competitive salary package, dependent on experience.
• Opportunity to make a meaningful impact in the lives of our clients.
• Supportive and collaborative team environment.
• Ongoing professional development and training opportunities.

How to Apply:

If you are passionate about making a difference and have the skills and experience required, we would love to hear from you. Please submit your resume and a cover letter detailing your suitability for the role to *****@axissupports.com.au.

AXIS Supports is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Immediate start and training provided. Join our young, vibrant team in providing exceptional care delivering and support to those who need it most!

Job Types: Full-time, Part-time

Pay: $65,000.00 – $82,940.87 per year

Expected hours: 20 – 32 per week

Schedule:

• Monday to Friday

Licence/Certification:

• Driver Licence (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person