Security Duty Manager

Job Status: Full Time, Ongoing

Salary: Salaried $121,860 plus 11% superannuation

Position No: SOH3025

Applications Close: 11:59pm, Sunday 21st April 2024

Role Enquiries: Hayley at ***********@sydneyoperahouse.com 

An organisation where diversity of thought & experience is valued, supported & respected.

THE HOUSE

The Sydney Opera House is the number one tourist destination and the busiest Performing Arts centre in the Country. We are able to achieve this because of our incredibly hardworking and passionate people. Be part of shaping our future where you will be provided with opportunities to grow and develop, while making a positive contribution to our community.

For more information about the Sydney Opera House please refer to our website.

YOUR NEW ROLE

The Security Duty Manager is responsible for leading and managing the day to day security operations and emergency response to ensuring a safe and secure site and strong SOH security posture. The Security Duty Manager ensures the security operations team (including Venue Security Managers and indirectly Control Room Operators and Fire Safety Offers) comply with SOH policies, guidelines and standard operating procedures to ensure the team is prepared for emergency response and that public safety and security is monitored at all times. 

This role will be responsible for providing strong leadership and developing strong rapport with team members through regular coaching, providing timely feedback and professional development opportunities to the team, whilst fostering an inclusive and respectful culture.

This position in conjunction with the Emergency Planning & Response Group (EPRG) Management team also assists with developing and implementing security plans taking into consideration infrastructure, resourcing and key stake holders such as presenters and members of the public. 

As a leadership position within the EPRG team this role will also be skilled to cover Control Room, Fire Safety and Chief Warden in the event of an emergency, liaising with emergency services to minimise loss of life and damage to property or heritage values.

Further detailed information about the role and its requirements can be obtained from the role description.

ARE YOU THE ONE?

We are looking for:

• A minimum of 5 years’ management experience based with the Security/ Emergency Planning Response industry.
• Certificate IV or above in related security or management discipline.
• Comprehensive experience in contributing to the planning and delivery of high profile security and safety services for dignitaries and in liaising with outside agencies and emergency services.
• Specialised knowledge, skills and management experience of contemporary operational security, control room operations and/or Fire safety  teams within a complex environment is advantageous.
• Strong verbal communication and people management skills to manage conflict and grievance.
• Exceptional verbal and written skills to ensure compliance around incident reports and investigations. 
• NSW SLED 1A Security Licence (2A is advantageous), NSW Responsible Service of Alcohol accreditation, Provide First Aid certificate and Valid NSW WWCC clearance.
• Knowledge of relevant Security and Safety Legislation.

THE PERKS

The Sydney Opera House gives you access to a fantastic range of benefits including:

• Flexible working arrangements.
• 5-week’s annual leave.
• Access to a range of professional development programs and staff engagement initiatives.
• Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (aka ‘SEALs’) and more.
• Fitness Passport & complimentary wellbeing programs including Pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives.
• Working for an organisation with a 6 Star Green Star Performance Rating from the Green Building Council of Australia (GBCA).
• Working for an organisation who has committed to the United Nations Sustainable Development Goals.
• Complimentary tickets to shows.
• And many more!

OUR FOCUS ON DIVERSITY, INCLUSION & BELONGING

We are an inclusive employer who recognises everyone is unique, we welcome you for who you are – as you are, so if you require any adjustments to the recruitment process, please email us at ***********@sydneyoperahouse.com so we can discuss this further. Even if you think you’d be a great fit but don’t necessarily tick every box of the role description, please still get in touch.

Read more about our DI&B commitments outline in our Strategy, which works hand in hand with the commitments in our longstanding Reconciliation, Accessibility and Environmental Action plans.

We welcome and encourage applications from First Nations people, recognising the value, unique skills, and knowledge that First Nations employees bring to the workplace. We encourage applications from people of all genders, as well as people from one or more of these underrepresented groups/communities, including but not limited to d/Deaf and Disabled people/people with disability, people from culturally and linguistically diverse backgrounds, and people who identify as LGBTIQ+.

NEED TO WORK FLEXIBLY?

We know flexibility means different things to different people, let us know how we can best support you to be your best.

SOUND LIKE YOU? APPLY!

Applicants will be prompted to submit an up-to-date resume (of no more than five pages), a cover letter, addressing suitability for the role (of no more than one page) and answer the two following targeted questions in the online application platform:

1. Please describe your approach and experience to developing and/or managing a high performance security team in a dynamic operational environment.
2. Please describe your approach and experience with managing a large scale security operations in a high profile site through the implementation of strategies including crowd management, security posture and emergency management procedures.

Please note, only applicants who apply online and include the requested documentation will be considered for this position, unless otherwise discussed.

To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police check, a NSW Working with Children clearance check and Pre-Employment Health Assessment (PEHA). The PEHA assessment seeks information only relevant to performing the inherent requirements of the job, it remains strictly confidential, and applicants will be informed of the result.

Applications will not be accepted from recruitment agencies.