Security Guard Team Leader - Dubai

About the Role 
We currently are looking for a Team Leader who will lead the Base Security Services Security Guards in terms of the safeguarding of the security of Camp Baird and the surrounding perimeter of the base location. Serco’s Security Guard Team Leaders will be responsible for overseeing Security Guards Teams (i.e., Entry Point Security and Security Patrols) with specific duty responsibility for administrative functioning of the Security Guards.

Individuals deployed into Security Guard Team Leader roles on this contract will be a minimum Baseline AGSVA (Australian Government Security Vetting Agency) security level cleared as requested by our client.

Key Accountabilities

Fundamentally, you will be required to maintain an active awareness of current threat levels and to remain vigilant in the reporting of any suspicious activities observed.

Security Guard Team Leaders will provide friendly, helpful customer service always and always maintain collaborative working relationship (s) with Defence personnel (Military and Australian Public Service), Serco personal, other Defence contractors and external agencies (e.g., Local Police).

All Security Guard Team Leaders must display their security licence on their person whilst on duty.

Lead and motivate Security Teams with an aim to meet the committed performance target of security operations.

About you

The ideal candidate should have the ability to communicate effectively, meet the public, respond to questions, and furnish information. An individual who knows how to follow instructions explicitly and to exercise judgment and act quickly in an emergency. Has ability to lead a team under stressful situations. Highly motivated and flexibility to work in a time-sensitive environment to respond quickly and effectively to unanticipated high workloads, events, and emergencies.

To be successful in this role, you will:

• Possess an active Australian Baseline security clearance or higher issued by AGSVA OR previously held a baseline clearance or higher in the past approx. 8 years (so Serco can sponsor the reactivation of the security clearance) OR candidate is to provide a recent police criminal history report from Australia (or from the local GCC country if candidate is currently residing in the GCC) so Serco can sponsor the successful candidates application to AGSVA for a baseline clearance - only Australian Citizens are eligible for security clearance.
• Fluent English communication skills (reading, writing and spoken) and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.
• Able to conduct rotational shift patterns, including 12-hour day and night shifts.
• UAE Driving Licence required (for Security Patrol operations) – Candidate must have a valid Australian driver’s licence (light vehicle) to apply for a UAE driving licence.
• Must have the appropriate accredited competencies, skills, proficiencies, licenses and qualifications. This includes possessing at the minimum a valid Certificate II in Security Operations and a security license issued by the applicable Australian State Governing Organization (or approved equivalent). The security license shall at the minimum, include the below licence functions:
  • Crowd Controller
  • Security Officer - Unarmed
  • Security Officer - Monitoring (subject to this competency being listed on the candidate’s security license by the licensing authority in the subject State/Territory in Australia)

What’s in it for you?

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:

• Competitive monthly pay and allowances that are commensurate with the role and industry standards
• Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
• We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
• We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
• We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
• We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
• As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.

Why Join Us
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life". 

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

Join Serco and be part of a values-driven organisation that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.