- The role of our security team is to ensure a safe and secure working environment for all staff across the group
- We offer industry leading training, development & exclusive employee benefits
- Enjoy flexibility in this hybrid position - 50% office, 50% work from home
Before applying please ensure you are available to cover either of these rotating rosters:
38 hours per week:
- Monday-Friday : 8.30am-5pm
- Monday-Friday : 9.30am-6pm
Do work that matters
The Protective Security and Business Resilience Team is responsible for ensuring the safety and security of all Group staff, customers and assets. This team comprises of the Security Operations Centre (SOC), Security Risk & Advisory, International & Executive Security and the security strategy, governance and assurance functions.
The SOC monitors the Group's alarms, answers and manages calls to the Group Emergency Hotline, and provides security support services to the Retail Network and ATM including security maintenance and CCTV.
See yourself in our team
As Security Response Analyst, you will:
- Monitor and respond to alarms by following Standard Operating Procedures (SOPs)
- Maintain the Group Emergency Hotline (GEH); ensuring calls are answered and responded to according to Standard Operating Procedures (SOPs)
- Respond to and manage all security incidents. This includes the initial response, considered follow up and ongoing case management. escalating to stakeholders including HSW, Media etc.
- Manage low level threats and risk to branches and ATMs
- Work with the Manager Security Response to be available as an incident escalation point to SOC for security incidents
- Manage the deployment and stationing of the static guards whilst providing security support for CBA and Bankwest security systems
- Provide BAU support of key security suppliers to ensure works are competed on time and accurately reported.
- Maintain an up-to-date focus on financial crime, security related trends and emerging issues, and share knowledge obtained
We're interested in people who have:
- Experience in responding and managing incidents, preferably security related
- An understanding of protective security issues within the banking and finance industry.
- Strong personal resilience and ability to deal with stressful situations.
- Proven experience managing multiple and varied tasks, with an ability to prioritise based on risk
- Exceptional relationship building skills and experience managing stakeholders/supplier relationships
- The ability to act in a discrete and confidential manner
With us, you'll help maintain and protect the security of our people & customers
If this role matches your experience and career goals, apply today!
At Commbank, we're determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You'll be part of a community that'll support you professionally and personally, every step of the way. Beyond your team, you'll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.
Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.
Here, you'll thrive. You'll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.
We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.