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Form of workThis is an exciting career opportunity for a Senior Adjuster to join our high performing team in Parramatta. You will be responsible for managing a portfolio of domestic home property claims and deliver a best in market claims experience to our customers, whilst achieving the most cost-effective and timely outcomes in accordance with policies and procedures.
What are my accountabilities?
- Manage a portfolio of major and/or complex property claims;
- Review for continuous improvement across claims and quality assurance;
- Provide technical support and feedback to the claims team;
- Assist with coaching and training of team members;
- Stay updated across regulatory changes and industry themes and insights;
- Build and develop strong working relationships with our Clients;
- Provide escalation point to team following complaints and/or technical queries;
- Attendance at stakeholder meetings/conferences/phone calls when required.
About you
- Minimum 5 years adjusting experience - ideally Domestic Property claims;
- Ability to work well autonomously as well as part of a team environment;
- Proven ability to manage complaints and disputed claims when required;
- A strong understanding of insurance principles, policies, and regulations;
- Excellent communication, negotiation, and relationship-building skills;
- The ability to analyse data, assess risks, and provide effective solutions;
- Experience in relationship building and stakeholder management.
Caring Counts
It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.
Sedgwick is an equal opportunity employer; we are committed to ensuring that our recruitment process is fair and accessible for all candidates.
If you require any special accommodations, we encourage you to let us know at the time of your application.
Interested in this opportunity? Please click APPLY and upload an up-to-date copy of your CV!
Why Sedgwick?
Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.
With such a wide range of services, across multiple business units, we are sure to have an opportunity available that will align with what you are looking for!
Some of the Benefits of working with us are:
- Hybrid working arrangement. #LI-Hybrid
- Professional Development through Sedgwick Australia University
- +0.5 % on top of Superannuation Guarantee
- Domestic and International Career Pathways
