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SalaryWe've only just begun, but what a beginning. In a once in a generation moment, we've brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.
This opportunity
The Senior Campaign Analyst will be responsible for customer campaign management across Vodafone using our SAS and Teradata analytical toolsets. Working as part of our team of Campaign Analysts, this role will service the Marketing function at Vodafone Australia to deliver effective and accurate campaign offer configuration.
Responsibilities
- Manage E2E build and delivery of campaigns using SAS MA & CI360 (SMS, eDM, OTM, Push Notifications, Paid Media and Journey Builder) and orchestrate campaigns across channels.
- Data Management and Optimisation - utilise our data and platforms to propose the best ways to deliver personalised campaigns; Design and perform A/B testing, and ongoing optimisation to maximise open rates.
- Identify opportunities to optimise, simplify and automate campaigns and lead the cross- functional teams to implement the changes.
- As a Senior Campaign Analyst, contribute to the culture of Test & Learn in the team through embedding robust test & learn methodologies into campaigns by leveraging data-driven insights.
- Lead initiative to understand existing challenges and business problems, suggest ways to improve targeting through accurate and timely campaign reporting and the use of previous campaign findings to fine tune/improve marketing effectiveness.
- Devise and manage the implementation, development, analysis, targeting, and testing of new methods of increasing audience engagement, conversion, and monetisation numbers.
- Own all aspects of trafficking, optimisation, and troubleshooting with a sustained focus on efficiency and scalability.
- Conducting regular split-testing on customer audiences, subject lines, landing pages,template designs and messaging.
- Adhere to the agreed campaign quality processes through carefully testing your own and peer's work.
- Build and execute campaigns to agreed deadlines.
- 5+ years' hands-on experience in the Customer Campaign Execution ideally in a telco, bank or subscription media company.
- Has direct experience with SAS CI360, Salesforce Marketing Cloud, or advanced knowledge on other campaign platforms.
- Strong SQL skills and good understanding of relational database structure, ideally using Teradata.
- Analytically driven person with demonstrated record of using insights to improve customer experience and business outcomes.
- Understands data driven marketing, digital marketing, marketing analytics and lead management.
- Innovative character keen to think out of the box in a pragmatic and systematic approach.
- Is a strong communicator with the ability to work collaboratively and efficiently with different
- stakeholders.
- Has the ability to manage conflicting priorities in an agile environment.
- Experience with Agile Ways of Working desirable.
- Experience with Confluence and Jira systems desirable.
- Flexible hybrid way of working (from home and office)
- 'Stay Connected Mobile' - Access to a free mobile plan
- 'Stay Connected NBN' - Access to a free NBN 100 plan
- 'Your Leave' - an additional 4 days of leave to be used whenever you like - every year
- Access to TPG Learning Hub platform and internal development opportunities
- Access to Corporate Partner Discounts
We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. You will join a supportive company that is diverse and inclusive, and celebrates what makes our employees different, as well what brings us together. We want you to bring your true self to work, and to feel like your contribution matters. We encourage ambition in everything we do, from telco solutions to customer experience, to community impact. You will have real opportunities to take charge and take control.
Bolder and better together!
Don't meet every single requirement? Studies have shown that women and those of underrepresented groups are less likely to apply for roles unless they meet every single criteria. At TPG Telecom we recognise that what may make you different, makes the difference!
We're all about enabling every individual to be their authentic selves and creating a place where everybody belongs. If you are excited about this role, but your experience doesn't align perfectly with every qualification in the job description, we encourage you to APPLY NOW regardless. You may just be the right candidate for this or perhaps another similar role with us.
We are a 2022 Circle Back Initiative Employer - we commit to respond to every applicant.
#LI-Hybrid #LI-DV1
Please note we are on a shutdown period from Wednesday 21st December 2022 - January 9th January 2023 and will review applications upon our return.
