AddressWhy become a Senior Case Manager with GB?
Our team is growing and we’re hiring multiple Senior Case Managers to join our Workers Compensation claims team.
This role may interest you if you are studying, working and/or qualified in Insurance, Allied Heath, Psychology, Law, Social Work (or similar disciplines). This may be what you are looking for to utilize your skills and qualifications in a new field.
You don’t have to have claims-based work experience to become a claims expert with GB, but a passion for learning, dedication to service, interest in building a personal injury career and a motivated disposition.
We offer learning and career pathways and provide ongoing training. We invest in our people through succession planning and have a number of mentoring and training programs available.
You will add value to Gallagher Bassett across the following:
- Ensuring all customers receive the support and guidance they require for injured workers to recover and make a safe and sustainable return to work through the effective support to the claims and premium operations
- Delivering high quality customer service to all stakeholders and demonstrating a commitment to achieving the best possible outcome for our customers
- Applying a person-centered management approach focusing on injured workers’ needs, setting recovery goals and supporting them to achieve these
- Reviewing requests and medical treatment - assessing its reasonableness to help aid injured workers recovery and return to work
- Working closely with internal and external stakeholders, medical professionals and Occupational Rehabilitation Providers throughout the injured workers recovery journey
- Working collaboratively and proactively with all stakeholders, such as medical professionals to facilitate positive recovery, return to health and RTW outcomes
- Review ongoing entitlements in line with the legislation
We’re interested in hearing from people who possess:
- Excellent time management and communication skills
- An aptitude for working within a dynamic and fast paced role
- Knowledge of Personal Injury Management concepts relating to Workers Compensation Scheme in Victoria and/or Claims Management/Workers Compensation experience (ideal)
- Tertiary or industry specific qualifications in an appropriate discipline and/or experience in a related position
If you live our values and demonstrate the people capabilities, we can offer you the following:
- Attractive remuneration packaging & flexible work arrangements – including WFH
- Paid Parental Leave
- Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities;
- Exciting career – as our Company grows, so do the opportunities for our people;
- Opportunities for ongoing education and development;
- Service and performance recognition awards; and employee assistance program for yourself and immediate family members
About us
Gallagher Bassett is Australia’s largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. GB is a wholly owned subsidiary of Gallagher, a global organisation employing over 33,000 employees.
Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1200 staff.
Through a combination of in-person and digital onboarding and training, we are able to offer all team members connectedness and a sense of belonging to their team; supporting both remote and hybrid working options depending on individual requirements.
To apply
If this sounds like the job for you, then we want to hear from you today!
Click on Apply for this Job.
To be considered for this opportunity you must have right to live and work in Australia when applying.
Agency applicants will not be considered for this position.
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
