Senior Case Manager

Use your Workers' Compensation experience to join one of Australia's most trusted brands, managing a small portfolio within self-insurance.

Use your Workers' Compensation experience to join one of Australia's most trusted brands, managing a small portfolio within self-insurance.

• Focus on stakeholder management and being able to see the impact of your work.
• Competitive Salary + annual performance bonus + company shares and discounts
• Hybrid working arrangements with 3 days in the office and 2 days from home

We are seeking an experienced Workers Compensation Case Manager or a Senior Case Manager to join one of Australia's most trusted and well-known brands in a supportive and forward-thinking team. Manage a small portfolio of 45-50 workers compensation claims within self-insurance and focus on proactive return to work case management within this worker’s compensation team.
This is a permanent full-time role, with the office located in Upper Mt Gravatt, Queensland and enjoy flexible and hybrid working with 2 days working at home.
In this role, you will become a key team member supporting the self-insurance claims team with an emphasised focus on stakeholder management and building relationships within the business, and building strong structured relationships where you can see the impact you have on the business.
The Role:

• Managing an allocated claims portfolio within legislative, self-insurance, and business requirements to reduce outstanding liabilities and achieve cost-effective RTW (return to work) outcomes.
• Engaging with key stakeholders to bring about understanding, involvement, and continuous improvement in claims management.
• Identifying, escalating, and managing high-risk and business-sensitive claims in accordance with the relevant state process
• Conducting timely and appropriate case reviews with stakeholders to ensure individual case strategies are developed, communicated, and achieved

About You:

• Have strong existing experience in managing claims within worker’s compensation.
• A commercially minded yet empathetic, professional with a sound understanding of strategic case management
• Confidence and influencing skills and comfortable making decisions and problem-solving
• Collaborative stakeholder management skills and enjoy regular interactions both internally and externally.

Benefits:

• Discounts across multiple brands
• Competitive Salary + annual performance bonus + company shares.
• Hybrid working (3 days in the office and 2 days from home)
• Supportive and positive team culture

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply or any of our roles.
Haylo People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role further, please contact Hani – hani.kumar@haylopeople.com.au or 0426 868 530.