We are seeking an experienced Senior Case Manager to join one of Australia's most trusted brands in a supportive team in a self-insurance setting.
We are seeking an experienced Senior Case Manager to join one of Australia's most trusted brands in a supportive team in a self-insurance setting.- Build on your experience in workers compensation within a self-insured setting
- 4 days in the Ipswich office and 1 day work from home
- Well-established and self-insured national organisation
We are seeking an experienced Senior Case Manager to join one of Australia's most trusted and well-known brands in a supportive and forward-thinking team. Manage a portfolio of claims with a focus on proactive case management within this worker’s compensation team. Managing end-to-end claims, with a mixture of front and tail claims within a self-insurance setting.
This is a permanent full-time role, with the office located in Ipswich, Queensland. Enjoy the flexibility of hybrid working 4 days in the office and one day working at home.
About the role
- Managing a portfolio within Queensland legislation, self-insurance and business requirements to reduce outstanding liabilities and achieve cost-effective RTW (return to work) outcomes.
- Engaging with key stakeholders to bring about understanding, involvement and continuous improvement with claims management.
- Conducting timely and appropriate case reviews with stakeholders to ensure individual case strategies are developed, communicated and achieved
- Previous experience in managing workers compensation claims within QLD
- Empathetic professional with a sound understanding of strategic case management across a mixture of front and tail claims
- Confidence and influencing skills and comfortable making decisions and problem-solving
- Collaborative stakeholder management skills and enjoy regular interactions both internally and externally
- $80,000-$90,000 plus super
- Permanent full-time opportunity
- Hybrid working with 4 days in the Ipswich office and 1 day working from home
- Have the opportunity to make an impact and change whilst being supported by a national, wellbeing-focused business.