Senior Claims Consultant (00008499)

Due to continued growth, we are looking for a Settlement Consultants to join our Negotiating team based in North Lakes. We are looking for people who can achieve cost effective and quality claims handling, form a logical case and ensure a fair outcome is delivered on every claim. 

You will be responsible for managing a portfolio of Settlements files within Recovery & Settlements Department, whilst achieving cost effective and quality claims handling through robust relationships with internal and external service providers.  

Key Responsibilities:

• Manage a portfolio of liability files
• Assess liability and recovery potential
• Negotiate with third parties and insurers.
• Careful preparation, attention to detail and sound judgement to assess liability
• Obtain a suitable and quick outcome through effective negotiation
• Application of Insurance Contracts Act, Code of Practice and other regulatory authorities

Knowledge and Experience:

• Sound knowledge of the claims process
• Sharp eye for detail
• Well grounded negotiation and communication skills
• Able to deal effectively and confidently with conflict
• Effective time management capabilities
• Confidence in decision making
• Self motivated and able to work unsupervised
• Previous debt collection, paralegal or insurance claims experience will be highly regarded