AddressAbout Us
Autocare Services is one of Australia's largest and most experienced automotive logistics supply chain companies specialising in the delivery of flexible and diversified solutions in the processing, storage and transportation of motor vehicles on behalf of our customers. We are built on over 50 years' experience as industry specialists, and exceptional service is the cornerstone of our business.
The Opportunity
Based in Laverton, your primary responsibility will be the end to end management of claims. Including providing support to all functions relative to the claim evaluation and decisions in accordance with company contracts and policies, processing and handling, and settlement of damages and insurance claims.
Key responsibilities include:
- Consistent delivery of high quality customer service.
- Accurate and timely end to end management of claims.
- Review and management of claims recovery potential.
- Ensuring adherence to company policies and procedures.
About You
We are seeking a customer and quality focused individual with excellent communication skills. You will be calm under pressure and be computer literate with a sound understanding of the Microsoft Office Suite. Your flexibility, willingness to learn and your positive attitude will contribute to your success in this position. Other key attributes required for the role include:
- Negotiating and decision making skills.
- Exceptional attention to detail with a 'can do' attitude.
- Ability to build strong relationships with internal and external stakeholders.
- Sound organisation and time management skills.
- An ability to identify areas for process improvement and execute accordingly.
- Have proven experience managing complex matters related to insurance claims
Experience in the insurance industry or claims management, whilst not essential, would be a useful background for this role.
The Benefits
Working for us will put you in a strategic position with your career, with opportunities for growth and development along with financial and non-financial benefits.
Our culture embraces diversity across our workforce and we encourage everyone to apply.
Closing Date
Applications close on 7 June 2024.
Next Steps
Are you ready to be part of our future?
To apply, please click on the 'Apply' button below and follow the prompts.
Home Safely Everyday- Our top priority is getting you home to your family safely every day.
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