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SalaryAbout the role
An exciting opportunity for an experienced Container Park Coordinator to join our growing team!
This role will be responsible for accurate and timely data entry, operational liaison with drivers and yard workers, paperwork processing and other duties required to support the daily running, planning and operations within the Container Park Sites.
The key roles and responsibilities of this role include but are not limited to:
- Use Container Chain to validate the import pre-booking details as supplied by shipping lines and customers ensuring all data is correct
- Monitor pending bookings to ensure EDI is received for export booking from the shipping lines
- Communicate to customers any re-directions or changes to opening hours
- Support general clerical duties such as answering telephone/email enquiries
- Ensure all data for container movements is accurately recorded and maintained
- Keep up to date on re-directions and changes of opening hours and advising customers to ensure efficient coordination of the yard and traffic flow
- Undertake all duties and responsibilities in accordance with Company policies and procedures.
- Review and Vet Estimate of Repair for Shipping Containers
- Develop strong client base relationships with client counterparts
- Maintain positive and collaborative communication with M&R colleagues, key peers and all stakeholders
- Observe the provisions of the relevant workplace agreements, relevant country labour regulations and all Company policies and procedures
- Strong customer service and customer relationship management
- Action approval / rejection / query of EOR and M&R process, with strong attention to detail.
- Notify shipping lines of any damage to containers
- Use internal computer systems to complete recording associated with the movements of cargo
- Ensure accuracy of container/cargo moves
- Follow yard procedures including immediate reporting of any yard, container or equipment damage
The successful candidate will possess the following:
- Minimum 3 years data entry/administration with strong customer service skills
- Minimum 2 years of Container Chain System experience
- Hapag Lloyd MARS and Maersk MERC+ systems (advantageous)
- Strong attention to Detail.
- Literacy and numeracy skills appropriate to this position
- Ability to communicate collaboratively and effectively with a range of internal and external stakeholders and customers
- Excellent teamwork skills
- High level organisational skills
- Proven customer service skills and excellent communication skills
- Ability to work under pressure and be flexible with time and ability to deal with conflicting priorities.
Supporting equality
At DP World, we value and respect the different perspectives and experiences our people bring to work each day. We aim to increase the diversity of our workforce - leading to a range of different thinking, perspectives and ideas that create the innovation we need to drive better business results. We aim to have a work environment where everyone feels included and everyone can realise their full potential.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Application details
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About Us: DP World Logistics Australia is a business developed within DP World Australia, providing a critical link in the cargo logistics chain with a unique set of assets, services, machinery, skills and experience.
DP World Logistics is part of the DP World global group of companies, which ranks as one of the largest stevedoring businesses globally with 53,220 employees from 131 different nationalities, across 128 Business Units in 60 different countries.
About the Team:
About the business
DP World Australia is the country's leading container terminal operator. We have dedicated and professional team of 1800 people who operate our container terminals in Sydney, Melbourne, Brisbane and Fremantle. Our customer-centric approach drives us constantly invest in our employees, terminal infrastructures, and facilitates to provide superior quality services to our valued customers.
DP world Australia is part of the DP world global group of companies, which ranks as one of the largest stevedoring business globally with 53,220 employees from 131 different nationalities, across 128 different Business Units in 60 different countries.
To find out more about DP World Australia, visit our website www.dpworldaustralia.com.au
About DP World Logistics
DP world Logistics Australia, providing a critical link in the cargo logistics chains with a unique set of assets, services, skills, machinery, and experience.
DP world Logistics is part of the DP world global group of companies, which ranks as one of the largest stevedoring business globally with 53,220 employees from 131 different nationalities, across 128 different Business Units in 60 different countries.
To find out more about DP World Australia, visit our website www.dpworldlogistics.com.au
