Senior Customer Attendant - Albury Station

Senior Customer Attendant - Albury Station Organisation/Entity:  NSW Trains Job category:  Call Centre & Customer Service Job location:  Albury, NSW, AU, 2640 Job reference number:  92124 Employment type:  Permanent Part-Time Salary range:  $1325.15-$1325.15 Your career path could surprise even you, there's so much variety. Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.   In this role, you'll: Provide exceptional customer service and delivery streamline experiences when assisting passengers with inquiries, preparing travel bookings, and helping with luggage to connecting regional services. Work on the platform and be responsible for a broad range of day-to-day station operations and manage the station presentation, cleaning and general maintenance.   Proactively ensure that safety standards are adhered to and manage any potential safety risks that may arise and impact staff and passengers. The current Senior Customer Attendant position that we have available now at Albury is a permanent?part-time role working a minimum of 20 hours per week on a 7-day rotating roster. Shift hours are from 3:30pm to 11.30 pm including public holidays. Extended hours may be necessary at short notice. The full-time rate of pay for this position is $1,325.15 per week, including the Industry Allowance. As a part-time employee, you will be paid on a pro-rata basis calculated on your agreed hours of work. In addition, you will also receive shift allowances, superannuation, and annual leave loading benefits on the 5 weeks annual leave. Please view the Role…
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