Address Closes: 20 March 2024
Classification: Senior Officer Grade A
Salary: $162,291 plus superannuation
Position No: 33081
Directorate: Transport Canberra and City Services
Advertised (Gazettal date): 06 March 2024
Contact Officer: Sarah Taylor-Dayus on
***************@act.gov.au
or
(02) 6207 4***
Details: Transport Canberra is seeking an enthusiastic and experienced Senior Director who will lead our Business Improvement team. The role of Senior Director, Business Improvement is a critical leadership position within the planning & Delivery Branch. This position is responsible for planning, co-ordinating and delivering improvement across Transport Canberra.
Under limited direction the Senior Director, Business Improvement will:
Provide visible and proactive leadership by:
demonstrating and promoting high quality, responsive customer service.
establishing and maintaining sound working relationships with staff, key stakeholders, and peers across directorates.
openly and regularly communicating with all staff on matters relevant to their work.
monitoring and managing performance against set KPIs and compliance with legislation, policies and procedures, implementing strategies to improve performance where needed.
regularly checking-in with direct reports to monitor workloads, performance and encourage ongoing professional development and growth.
Lead the planning, consultation and implementation of tasks and initiatives to move Transport Canberra to Operational Excellence.
Collaborate and coordinate with other Senior Directors across Transport Canberra to ensure engagement and ownership of planned change and improvement.
Proactively identify opportunities within allocated projects/business units that would benefit from improvements, recommend appropriate actions, and then execute the change (or leverage our PMO to manage a project to execution)
Champion a continuous improvement mindset across the organisation
Organise workshops with stakeholders to collect inputs supporting in driving process governance agenda
Partner with key stakeholders to ensure business outcomes are achieved
Analyse data as required to identify further improvement initiative opportunities and recommend appropriate actions
Coordinate and lead improvement projects and initiatives aligned to business goals
Identify opportunities for enhancing business performance throughout the organisation.
Take the lead in designing or redesigning business processes and create change management plans
Manage relationships with stakeholders at all levels within the organisation, offering guidance and support for various Business Improvement initiatives and quality standards.
Identify areas for improvement by leveraging data-driven insights from financial, industry, risk, and market analyses, focusing on innovation, efficiency, cost reduction, and resource allocation.
Monitor operational key performance indicators, track the realization of benefits, and analyse performance trends over time, providing regular reports on performance metrics as needed.
Eligibility/Other Requirements: Experience in Operational Excellence and Lean Six Sigma would be an advantage.
Notes: A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only. This position is located in a designated Activity Based Working (ABW) environment. ABW is a transformation in the way we work. By creating flexible workplaces with a variety of different work settings, we are better able to support every kind of employee, their job function, and individual preferences for comfort and space.
The Planning and Delivery Branch operates in a hybrid working environment, providing employees with the opportunity to split their working hours between home and office. To foster an environment of collaboration, information sharing and building connections, we ask that staff commit to working a minimum of 20% of their weekly hours from the office.
How to Apply: Please submit no more than a two-page written response addressing why you are best suited for this position and your experience against the Professional/Technical Skills and Knowledge, Behavioural Capabilities and Compliance Requirements/Qualifications outlined in the position description, along with a current curriculum vitae and contact details for two referees.
Applications should be submitted via the Apply Now button below.
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