Senior Employee Relations Advisor

Senior Employee Relations Advisor Permanent full-time role based in North SydneyGrow your ER career within our Advisory Services teamTake advantage of many discounted services with our Employee Benefits programAbout usPacific National (PN) is the largest private provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running. We are a company built on solid foundations and we are incredibly proud of the essential role we continue to play supporting Australia’s supply chain. At Pacific National, we take great pride in delivering our best every day and have a relentless focus on customer service and place safety above all else.We operate nationally with approximately 3,500 staff in over 90+ sites across Australia. We respect and care for the communities in which we operate and continue to evolve our community engagement and strengthen relationships through partnerships and investment. We are focused on reducing the carbon emissions of our business, while also enabling the reduction of carbon emissions in the broader supply chain to support the National targets.About the role PN is embarking on an exciting organisational change within the People team, and we have a great opportunity available for a Senior Employee Relations Advisor to join our Advisory Service team. As a Senior Employee Relations Advisor, you will be responsible for providing advice and coaching on a range of Employee Relations matters, leading investigations, and case management activities, and supporting strategic ER initiatives.Key Accountabilities include:Lead and manage complex workplace investigations, including preparing documentation including reports and outcome letters.Ensure excellent Employee Relations (ER) service delivery through accurate reporting, trend analysis, and process improvement recommendations.Advise and support leaders and the People team on ER matters, ensuring compliance with relevant legislation and policies.Develop and implement strategies and training that align with business priorities and improve ER service delivery.Provide expert advice on complex ER issues, including policy matters and legislative changes.Support and collaborate with various teams for continuous improvement in ER processes and compliance activities.About youTo be successful in this role, you will be an experienced and motivated Employee Relations professional with demonstrated experience within Human Resources, Workplace Relations, or Industrial Relations, ideally within a blue-collar industry such as transport and logistics, mining, construction, or aviation.You will have demonstrated expertise in all aspects of Employee Relations, including disciplinary actions, investigations, conflict resolution, and policy interpretation. You will have extensive knowledge of employment law, ensuring compliance and informed decision making.To be successful in this role, you will need:Tertiary qualifications in Human Resources, Law, Industrial Relations, or related field5 or more years in a similar roleER Specialist knowledge, including experience managing employee misconduct, terminations, poor performance, health, and other grievances, in addition to undertaking investigations.Excellent influencing, negotiation, coaching and stakeholder management skillsCommitment to confidentiality and ethical handling of sensitive information.The benefitsAt Pacific National we value diversity, inclusion, and the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted and valued for who they are, enabling everyone to bring their authentic selves to work.When you join the Pacific National team, you’ll be encouraged to take ownership of your career and we’ll be there to support you with a range of exciting initiatives including:Industry leading programs focussed on your growth and career developmentPaid parental leave up to 12 weeks for primary carers after 12 months serviceOpportunity to purchase additional annual leaveFlexible working arrangements (subject to business needs)A focus on your mental health and wellbeing through our PeerConnect programAccess to our Employee Assistance Program, administered by Benestar, offering confidential counselling services for employees and their eligible family members, paid for by us at no cost to you Access to Unmind, a digital platform that gives you access to tools, training and exercises that will support your mental wellbeingDiscounted fitness and wellbeing benefits with membership to WhereFit, our wellbeing benefits partnerNovated leasing and discounts on selected health insurance funds, travel, retail brands, vehicles and moreWe are proud to be a WORK180 Endorsed Employer for women, and you can visit our Work180 page Pacific National | WORK180 Endorsed Employer to find out more including a list of all of our benefits and policies. We are seeking applicants who share our values: Make it simple, Share More, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with and play an important part in motivating us all to do our best work.Closing dateApplications close on the 11th of April 2024Next stepsAre you ready to be part of our future?To apply, please click on the 'Apply' button below and follow the prompts.To find out more about Pacific National, our benefits and opportunities we offer, visit our careers page: www.pacificnational.com.au/careers Acknowledgement of CountryWe acknowledge the Traditional Custodians of​ the land on which we work, live and rail.​ We pay respect to Elders past, present and future and to the​ continuation of cultural, spiritual, and educational practices​ of all Aboriginal and Torres Strait Islander peoples.