Senior Function Manager

Join Our Team – Senior Function Manager

Are you ready to take on a dynamic role that keeps the gears turning in our exciting events and catering company? Heyder & Shears is looking for a Senior Function Manager to join our team.

About Us:

Heyder & Shears is a leading provider of catering and event management services in Western Australia. We specialise in creating bespoke catering and event designs tailored to our clients' needs. From intimate fine dining to remote tourism-based festivals, we're dedicated to delivering exquisite food and impeccable service.

What You'll Do:

• Manage the setup, pack down and execution of offsite events according to client specifications and company standards.
• Monitor event timelines and adjust staffing levels and resources as necessary to meet client needs and maintain service standards.
• Lead and supervise a team of floor staff and kitchen team on each event, providing guidance, on event training, and support.
• Interact with clients and guests throughout events, addressing concerns or special requests promptly and professionally.
• Ensure all staff provide friendly, attentive, and personalized service to enhance the guest experience.
• Handle any guest complaints or issues during events, implementing quick and effective solutions.

What You'll Need:

• Previous experience in a Food & Beverage Management role or similar.
• Strong organisational skills and attention to detail.
• Excellent communication and problem-solving abilities.
• A hands-on approach.
• Flexibility to adapt to different tasks and work in a fast-paced environment.
• Flexible availability.
• Hold a current Approved Managers Card.
• Valid Visa.
• Valid Driver’s License.

What We Offer:

• Exciting and dynamic work environment in the events and catering industry.
• Opportunities for growth.
• Competitive salary based on experience.
• Benefits package including parking at the office & a day off for your Birthday.